Financial Services Banker

Job Overview: As the face of Fidelity to our customers, you’ll build relationships by positively representing our products, solutions and legacy of service. You’ll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let’s talk. The candidate for this position will be responsible for:~ Providing outstanding customer service~ Referring products that provide a better banking experience for our customers~ Demonstrating knowledge of Fidelity’s products and services~ Seeking sales opportunities through customer relationships and conversations~ Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions~ Approaching, greeting and welcoming customers into the branch~ Establishing relationships while understanding customers’ needs by asking appropriate questions and recommending solutions to strengthen customers’ financial well-being~ Fostering teamwork across all areas of the Bank~ Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch~ Maintaining strict standards of confidentiality and performing duties in a manner that supports Fidelity Bank’s core valuesRequirements for the position include:~ A high school diploma or equivalent~ Minimum two years’ experience with the public/customers~ Minimum one year of sales experience~ Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day~ Strong written, verbal communication skills and cash handling experiencePreferred qualifications for this position include:~ One year of supervisory experience preferred~ Previous banking or financial services experiencesEEO/Veterans/Disabled