Member of the engineering team responsible for investigating and resolving product issues for Industry Standard Servers. Works closely with customers and internal teams-including R&D, Product Engineering, and Quality Engineering-to analyze factory and field failure symptoms. Performs detailed hardware and circuit failure analysis to identify root causes at the component level. Supports the implementation of corrective actions and provides feedback to improve product quality. Collaborates with cross-functional engineering disciplines and participates in special capture programs to drive continuous improvement within the ESSN Server Products portfolio.
