Job Description:
Stand ManagerSUMMARYPiedmont Beverage Company is a franchisee of 7 Brew, a rapidly expanding drive‑thru coffee company celebrated for its energetic culture, fast service, and memorable customer experiences. With development rights for over one hundred 7 Brew locations across North Carolina, South Carolina, and Georgia, Piedmont Beverage Company is committed to operational excellence and building high‑performing teams. The Stand Manager plays a key role in this mission by overseeing all daily operations of their assigned stand. This leader is responsible for cultivating a positive team environment, driving exceptional customer service, ensuring operational standards, and achieving financial targets. Reporting to the Regional Manager, the Stand Manager ensures that every shift delivers a positive experience for our guests while creating a fun, uplifting workplace for all team members.
RESPONSIBILITIES AND DUTIES:
Lead + Develop the Team: Recruit, train, coach, and grow team members while fostering a culture of kindness, energy, excellence, and accountability. Ensure Operational Excellence: Oversee daily operations, maintain cleanliness and product quality, manage inventory, and ensure compliance with equipment, health, and safety standards. Deliver Outstanding Customer Experience: Create a welcoming environment, ensure fast and accurate service, resolve concerns quickly, and continuously improve service metrics. Drive Financial + Business Performance: Manage labor and cost controls, track stand performance, execute local marketing efforts, and maintain accurate cash handling. Communicate + Collaborate Effectively: Keep team members informed, partner with HR/Operations/Training, and maintain strong relationships with corporate partners and the community. WORK SCHEDULE REQUIREMENTSFull‑time role requiring availability for early mornings, evenings, weekends, and holidays. Work a minimum of 33 hours in stand Occasional travel may be required for training, meetings, and cross‑stand support.
SKILLS AND QUALIFICATIONS:
Genuine passion for uplifting interactions with team members and customers.1–3 years of leadership experience in a fast‑paced, service‑oriented environment. Strong problem‑solving skills and ability to stay calm under pressure. Ability to address operational, procedural, or cultural issues confidently. Excellent communication, organization, and project‑management abilities. Ability to work outside in all weather conditions. Ability to stand for long periods and lift up to 50 lbs. Basic mechanical aptitude and comfort in troubleshooting equipment issues. Understanding safety standards, food handling rules, and compliance alignment.
