Front Desk Reception
vista healthcareHolladay, UT
$17.00 - $20.00
APPLY (opens in a new tab)Front Desk Reception
vista healthcareHolladay, UTEntry L2
$17.00 - $20.00
Receptionists and Information ClerksMedical Secretaries and Administrative AssistantsPatient Representatives
All Other Outpatient Care CentersOffices of PhysiciansAll Other Miscellaneous Ambulatory Health Care Services
APPLY NOW (opens in a new tab)Job Details:
Job Location: Holladay Clinic - Holladay, UT 84117, Position Type: Part Time, Salary Range: $17.00 - $20.00, Job Shift: Any, Job Category: Health Care,
Job Responsibilities:
- Welcomes and greets patients and visitors in person
- Respond to incoming phone requests from patients, physicians offices, and hospitals; answer inquiries or referring questions to the appropriate personnel
- Optimize patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Scheduling within the guidelines of multiple providers, verifying schedules and insurances
- Assure the accurate new patient packet is mailed or emailed at time of scheduling
Ensure efficiency while maintaining excellent patient service in a courteous and professional manner.
Maintains and accurately document all patient request and information in the patient EHR, including but not limited to:
Demographic information
Collect and post/record payments for patients
Cost Estimates
Verify insurance coverage, benefits, and client financial responsibility
Max out of pocket
DeductibleCopayCoinsuranceKeeps patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule and reminding provider of service delays
Maintain reception areas
Protects patient rights and dignity with respect by maintaining confidentiality of personal and financial information at all times
Coordination of patient referrals
Ability to multitask
Maintains operations by following policies and procedures; reporting needed changes
Use sound judgement in handling calls and patients, especially if they may be upset or are not feeling well
Demonstrate respect for our patients and fellow care team members in every interaction
Demonstrate excellent interpersonal and problem-solving skills to ensure coordinated efforts, patient satisfaction and monumental service
Always maintain a professional and positive attitude
Demonstrate teamwork and support for fellow team members by offering assistance as needed
Qualifications: Requirements:
- Must have high school diploma or GEDComputer proficiency and phone skills are required
- Excellent communication and customer service skills
- Positive attitude
- Team player
- Healthcare Experience (preferred) but will train the Right person
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Level
Entry L2
Salary
$17.00 - $20.00
Location
Holladay, UT
Occupation
Receptionists and Information Clerks
Industry
All Other Outpatient Care Centers
Posted
yesterday