Configuration Management & Documentation Specialist/Tech WriterPingWind is seeking a highly skilled and experienced Configuration Management & Documentation Specialist/Tech Writer to join our dynamic team supporting a large Federal Government client. Provide configuration management, change management, and technical documentation expertise to maintain accurate, controlled, and traceable technical information throughout the project lifecycle. Identify, control, record, audit, and report the status of configuration items. Maintain records for hardware, software, system configurations, documentation, and deliverables. Develop and update technical processes, configuration standards, baselines, and procedures. Support change-control processes and maintain associated documentation and traceability. Maintain and support centralized CMDB information in accordance with ITSM practices. Coordinate configuration management activities across technical and project teams. Perform documentation reviews and quality-control activities to ensure accurate technical artifacts. Ability to obtain and maintain required VA background investigation/suitability and system access. Experience with configuration/change management and technical documentation in IT or software development environments. Experience with ITSM practices and centralized CMDBs. VA/Federal technical documentation experience. ITIL certification. Experience with automated configuration or compliance tracking tools PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL.
Our benefits include:
Eleven Federal Holidays, Paid Time Off accrued each pay period, Parental Leave, Three medical plan choices with generous employer contribution, Dental and Vision Insurance, Company paid Short-Term and Long-Term Disability, Company paid Life and AD&D Insurance, 401k with competitive matching and vesting schedule, Continuing education assistance, Short Term / Long Term Disability & Life Insurance, Medical, Dependent Care and Commuter Flexible Spending Accounts, Employee Assistance Program, Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass), 529 College Savings Plan, Legal Insurance, Pet Insurance Veterans are encouraged to apply Salary Range 77K -107KThe pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws. PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law
