Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service professionals. Our mission statement is to provide the best automotive repair service in the industry through a continuous commitment to quality and customer service.
At Tuffy, we still do things the old-fashioned way. The right way. In fact, Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there's only a right way. Tuffy. Done Right. Period.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, not to Tuffy Corporate.
Job Summary:
We firmly believe that our success is a direct reflection of our talented Automotive Store Managers. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and excellent work ethic, you are the right candidate for our team. As an Automotive Store Manager, you will be responsible for all activities within a shop to achieve positive sales and profit results. Also, the Automotive Store Manager will be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.
Responsibilities:
Make customer satisfaction number one
Identify customer concerns and needs
Professionally review all completed inspections offering solutions and benefits
Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
Oversee all aspects of operating a service center and employees for top-line sales and profits
Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
Hiring and maintaining a staff of professionals that reflect the company culture
Controlling costs, shop maintenance, cost of goods, payroll, and quality control standards
Qualifications:
Previous retail management (Manager or Assistant Manager) is preferred
Previous sales experience with the proven ability to meet or exceed performance standards
Ability to thrive in a fast-paced environment
Strong organizational skills
Excellent team building and leadership skills
Bachelor's degree in management, business administration, or relevant field is preferred
If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team! Compensation: $60,000.00 - $80,000.00 per year
