Job Summary:
Performs part time supervisor duties, acting as customer service representative and staff support assistant at the Chilson Recreation Center. The days of work and hours will vary with each program. Requires evening and weekend shifts. The salary range for this position is $17.33- $23.40 per hour, depending on qualifications and experience. This is a less than 20 hour per week non-benefitted position. Position will remain open until filled.
Essential Functions:
Enhance Chilson image and ensures a quality visit to the Chilson Center.
Provide quality customer service as a key front-line operational staff member.
Resolve administrative concerns.
Apply appropriate policies and procedures through positive interaction and involvement.
Complete routine observations.
Provide back-up, front-line operational support to staff in all areas.
Work with a team to provide a safe environment.
Perform opening and closing procedures.
Monitor special events.
Other Job Functions May be required to cross-train in other areas.
Promote program information.
Provide customer service by answering questions, educate guests,
Provide general facility use instructions apply facility policy and procedure. Address improper facility or equipment use and inform management team as appropriate.
Direct supervision of volunteers, program participants and facility use.
May assist with special events.
Performs other duties as assigned.
Education High School graduate or GED required.
Experience 1 year previous work experience performing similar front-line customer service and supervisory or lead duties.
Must be a minimum of 18 years of age at time of hire.
Customer service training or experience preferred.
Certifications:
Certification in C.P.R. is required or must obtain within 60 days of hire date.
Knowledge, Skills, And Abilities Must possess proven, excellent customer service skills.
Deal with customers diplomatically and effectively in a fast paced environment.
Demonstrates the skills of good judgment and patience.
Prioritize tasks.
Effectively communicate with guests, class participants, instructors and co-workers.
Physical Demands And Working Conditions Frequent light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools.
Frequent exposure to routine office noise and equipment.
Occasional moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools.
Occasional exposure to hazards that are predictable or well protected against.
This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.
A vibrant community, surrounded by natural beauty, where you belong!
Non Benefit Eligible Benefits Package Includes Retirement - 457 employee funded plan
Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked
Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.
City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate.
The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information.
Employment offers will be conditional on the successful completion of background check, including a criminal sex offender search.
Experience Required:
1 year(s): Previous work experience performing similar front-line customer service and supervisory or lead duties.
Education Required
High School or better
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
