Receptionist | Blue Ash, OH (In-Office) | Entry-LevelBy joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career? A stable and consistent work environment in an office A training program to learn how to help employees and customers from some of the world's most reputable brands An assigned mentor and manager who will guide you on your career journeyCareer development and promotional growth opportunities through increasing responsibilities A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needsPRIMARY PURPOSE OF THE ROLE: To operate multi-position telephone switchboard; and to greet and direct visitors.
ARE YOU AN IDEAL CANDIDATE?
We are looking for enthusiastic candidates to fill a variety of roles including, contact center representatives, disability coordinators and client service coordinators. Ideal candidates will thrive in a collaborative team environment, show motivation and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
ESSENTIAL RESPONSIBILITIES:
MAY INCLUDEReceives all non-DID incoming calls. Directs calls to appropriate individuals or department after obtaining adequate information. Displays professional courtesy at all times. Maintains a customer service attitude. Attendance during scheduled work hours is required.
QUALIFICATIONS
Education & Licensing: High school diploma or GED required
Skills:
Strong oral and written communication, computer literate including Microsoft Office, organizational skills required
Experience:
Clerical or customer service experience or equivalent combination of education and experience preferredTAKING CARE OF YOUEntry-level colleagues are offered a world class training program with a comprehensive curriculum An assigned mentor and manager that will support and guide you on your career journeyCareer development and promotional growth opportunities A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
