Mortgage Loan Officer

Role Description: The Mortgage Loan Officer is a full-time, remote role responsible for originating residential mortgage loans and guiding clients through the lending process from initial contact to closing. Day-to-day tasks include prospecting and following up with leads, conducting borrower consultations, gathering and reviewing financial documentation, and recommending appropriate loan products. The role involves coordinating with processing and underwriting teams, monitoring loan pipelines, and ensuring files meet regulatory and company requirements. The Mortgage Loan Officer will maintain high standards of customer service, educate borrowers on loan options and requirements, and proactively resolve issues to ensure timely closings and positive client experiences.

Qualifications: Experience as a Loan Officer or in a similar mortgage origination role, with a strong understanding of lending practices. Knowledge of the Mortgage Industry and familiarity with current regulations, loan products, and market trends. Hands-on experience in Mortgage Lending processes, including application intake, documentation, and coordination with processing and underwriting. Understanding of Underwriting guidelines and the ability to structure and present files that meet investor and regulatory standards. Strong Customer Service skills, including clear communication, responsiveness, and the ability to build trust with diverse borrowers. Active NMLS license (or eligibility to obtain), and any required state licenses for target markets. Proficiency with mortgage LOS systems, document management tools, and common office software. Ability to work independently in a remote environment, manage multiple files, and meet deadlines and production goals. Prior experience in residential mortgage lending, banking, or financial services is preferred. High school diploma required; associate or bachelor’s degree in business, finance, or a related field is a plus.