Learning and Communication Intern (Salt Lake City)

Description: Learn how to turn ideas into engaging communications and learning experiences that help employees succeed. As a Learning & Communication Intern at the Utah Transit Authority, you’ll gain hands-on experience supporting leadership development programs, internal communications, employee learning, and program coordination. You’ll work with the Leadership Development team to create engaging content for Workvivo, coordinate learning sessions, communicate with participants, and help ensure programs run smoothly from planning through delivery. This is a great opportunity for a student interested in learning and development, human resources, communication, marketing, or a related field to build practical skills and portfolio-ready work in a large organization. As the Learning & Communication Intern, you will: Create, schedule, and maintain posts, announcements, and other internal communications on Workvivo, UTA’s internal communication platform. Help develop engaging content that promotes leadership development programs, learning opportunities, and employee resources. Respond to learner comments and questions and help facilitate communication with program participants. Manage and coordinate Outlook calendars for development sessions, meetings, and related activities. Prepare and send reminder emails, calendar invitations, and other participant communications. Provide logistical and administrative support for Leadership Development learning sessions and programs. Support class rosters, registrations, attendance tracking, and participant communications. Prepare and organize course materials and handouts, including packets, name tags, sign-in sheets, and other session materials. Assist with learning session room setup, supplies, seating, audio/visual equipment, technology checks, and breakdown. Provide day-of support to help learning sessions run smoothly and create a positive participant experience. Provide basic troubleshooting support for virtual and hybrid sessions, including Zoom and Microsoft Teams links, screen sharing, and other common technology issues. Assist with general administrative and office support for the Leadership Development team. Participate in team meetings, project discussions, and collaborative activities to support team effectiveness and communication. Assist with other Leadership Development projects and responsibilities as needed.

What You'll Gain: Direct experience supporting learning and leadership development programs in a large organization. Hands-on experience with internal communications and employee engagement through Workvivo. Experience coordinating learning sessions, including registration, participant communication, materials, technology, and logistics. Writing and communication samples that can be used as portfolio-ready examples of your work. Opportunities to observe facilitation techniques, learner engagement strategies, and leadership development practices. A better understanding of how employee development programs support organizational performance, culture, and employee growth. This internship is part time and will be approximately 10–12 hours per week. Hours will be during daytime business hours, with flexible scheduling coordinated around the university semester. This is expected to last 4 months but may be extended to a year (January 2027 to April 2027). This is an in-person position at UTA’s Frontline Headquarters (FLHQ) and cannot be conducted remotely. You will be expected to be in-person for the full duration of the internship. After submitting your application, you will receive instructions to provide a copy of your transcript (unofficial is okay). If you have experience creating social media posts or marketing materials, please also submit 1–3 examples of your work. Begin gathering these documents now so they are ready to submit upon request.

MINIMUM QUALIFICATIONS: EXPERIENCE/EDUCATION/LICENSE:No experience required. Currently enrolled as a junior or senior level in an accredited college or university, pursuing a degree in Learning & Development, Human Resources, Communication, Marketing, Education, Business, or a related field. Must submit a transcript of grades and two letters of recommendation. Must have at least a 3.0 GPA.Must have a valid Utah driver's license. Must be a safe driver with no more than 4 moving violations in the past 3 years. Cannot have more than 2 violations of driving under the influence of alcohol, any drug, or the combined influence of any alcohol or any drug within the last 10 years.

Knowledge/Skills/Abilities: Strong written and verbal communication skills, particularly for creating engaging internal communications and social media-style content. Foundational knowledge of social media content creation and design. Strong interpersonal skills and the ability to interact professionally with employees, learners, and team members. Organized, detail-oriented, reliable, and comfortable managing administrative and logistical tasks. Ability to work independently while collaborating effectively with a team. Curiosity and willingness to learn new systems, tools, and processes. Basic computer skills and familiarity with Microsoft Office, Outlook, Zoom, Teams, or similar workplace technologies desired.

UTA Competencies: Social Acumen – Exhibiting strong Emotional Intelligence skills (self-awareness, self-management, social awareness, relationship management). Relating comfortably with people across levels, functions, culture, and geography. Partnering with others to get work done. Navigating conflict. Seeking feedback without being defensive. Develops Self & Others – Taking action to continuously improve. Accepting assignments that broaden capabilities. Placing a high priority on developing others. Developing others through coaching, feedback, exposure, and stretch assignments. Ensures Fairness – Concerned with the welfare of others and expressing that concern on a personal level. Distributing resources fairly. Giving others a voice prior to reaching decisions that affect them. Reaching decisions through a fair process. Explaining to others why and how decisions were made that impact them. Safety – Acting as a Safety Ambassador by working safely, complying with requirements and serving as an example to others. Wearing required personal protective equipment. Integrity – Acting with honesty, strong ethics, and accountability and taking responsibility for actions and mistakes. Belonging – Creating a culture where employees are seen, heard, valued and safe to be authentic. Teamwork – Building strong teams that create an environment where everyone’s unique skills and perspectives contribute to shared purpose, connection and achievement of goals. Empowerment – Creating a workplace environment where people are properly resourced and motivated to do their best in solving problems and taking ownership of their work. Accountability – Taking ownership of self-actions, decisions and performance.- OR -An equivalent combination of relevant education and experience.[UTA reserves the right to determine the equivalencies of education and experience.]

Pay Rate: $19.37 per hour