Job Description:
Credit unions are not-for-profit organizations that exist to serve their members. Like banks, credit unions accept deposits, make loans and provide a wide array of other financial services. But as member-owned and cooperative institutions, any profits made by credit unions are returned back to members in the form of reduced fees, higher savings rates and lower loan rates. At Revity Credit Union, we live by the credit union philosophy of “people helping people" and believe that you, as an employee of the credit union, have the power to change lives. We will give you the knowledge and skills you need to help our members make wise financial decisions. All you need is a willingness to learn and a desire to help others. As a full time employee of the credit union, you are eligible for medical insurance; 100% credit union paid dental and vision insurance; long term and short term disability insurance at no cost to you; free life insurance and accidental death and dismemberment insurance; and a generous match on the 401(k) plan. Individuals who possess enthusiasm, initiative and a desire to help others are encouraged to apply for this position to join our Mortgage Department. This position is a full-time position; a 40-hour work week is scheduled and includes a rich benefits package (medical, dental, vision, 401(k) plan, etc.).
Role:
To assist the Mortgage Loan Officer(s) and members with mortgage loan applications; process loan applications ensuring timely delivery, provide necessary follow up and perform post loan follow up to complete file. Work with outside realtors and vendors in professional manner. Working hours may vary and extend beyond the normal credit union hours for appointments, trade shows, and other mortgage related functions. Working hours may vary and extend beyond normal credit union hours including but not limited to working Saturday and or early mornings or late nights for appointments, trade shows, and other mortgage related functions.
Major Duties and Responsibilities:
25%Assists members in selecting a mortgage loan product that meets their needs. Interviews loan applicants for real estate loans, determines the loan purpose, and obtains the pertinent information relating to the proposed transaction. Schedules appointments for mortgage loan applicants. Answers inquiries regarding general information on mortgage products available. Quotes credit union rates and secondary market rate 20%Performs mortgage servicing functions such as maintaining escrow accounts, confirming proper coverages, answering member inquiries, researching accounts, and resolving issues. Handles mortgage servicing duties for Portfolio Loans, FHLBC, or any other Secondary Market Lending Programs. Processing of member payments for home loans.20%Work with outside providers for appraisals, credit reports, title work. Gather VOE’s, VOD’s and all other necessary loan documentation required by underwriting in a timely manner. Prepare closing packages, fund loans, and perform post-closing functions until the file is complete. Process county taxes and perform clerical duties (i.e. typing, filing, etc.)10%Work with outside realtors and trade organizations to market credit union products outside of normal work hours.5%Cross sells other credit union services when appropriate.5%Performs other related duties as assigned. Perform clerical duties (i.e. typing, filing, etc.)Bank Secrecy Act: Remains cognizant of and adheres to the Credit Union's policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Knowledge and Skills
Experience:
2 – 5 years of similar or related experience. Registered as a Loan Originator in the Nationwide Mortgage Licensing and Registry System.
Education:
A high school education or GED.Complete required coursework and pass certification exam. Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationship with other entities (companies and/or individuals) becomes necessary. Other Skills: Must have good communication skills, including listening skills, with the ability to discuss with members difficult situations and decisions regarding financial matters that are crucial to mortgage lending. Situations could include but not limited to Debt Consolidation, Loan Denial, Title Issues or Judgements/Liens. Able to operate a 10-key calculator, typewriter, and computer keyboard. Must we willing to work evenings and weekends as required for appointments, trade shows and other mortgage related functions. Must be willing to travel and work at all GCS locations. Must be able to travel to and attend from time to time mortgage training seminars or conventions that may require overnight accommodations.
Physical Demands:
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
