Content Management Capability Lead

Job Description: We are seeking a Content Management Specialist to join our team. The ideal candidate will have strong experience in enterprise content management, governance, taxonomy, and lifecycle operations within regulated environments and a proven ability to establish scalable practices that ensure compliant, discoverable, and activation-ready strategic content for AI-enabled use cases.

Responsibilities: Execute and enhance strategic content management processes aligned to SAMai operating models and roadmap, including integration to OASIS. Serve as a central point of contact across Brand, Medical, Commercial, IT, Regulatory, Legal, and agency teams for content stewardship and governance. Own content integrity, metadata standards, taxonomy, tagging accuracy, and accessibility across SAMai and related repositories. Collect, review, redact, upload, organize, and maintain approved strategic documents to ensure quality, compliance, and discoverability. Maintain content libraries so only current, approved, and compliant materials remain available, including version control and retirement. Develop resource guides, campaign pages, and collections to support brand consistency and strategic messaging. Manage publishing, delivery, activation, and fulfillment workflows to enable timely, high-quality content across channels. Coordinate user access administration for the UBP Updates Accelerator, including onboarding, role changes, and removals per governance policies. Track and resolve platform issues and support requests in partnership with business and IT teams, while supporting adoption and training. Lead cross-functional initiatives to improve content governance, process efficiency, and operational excellence across brands and markets. Conduct periodic content audits, identify gaps, and collaborate to maintain comprehensive coverage of strategic assets within MLx and CASA. Monitor content usage, reuse, accessibility, and quality metrics. Provide reporting and recommendations to leadership. Identify opportunities for optimization, automation, and AI-driven enhancements across taxonomy, workflows, and lifecycle management.

Required Skills & Qualifications: Bachelor's degree. 3-5+ years in content management, knowledge management, content governance, SOP management, or operations excellence. Experience in highly regulated environments, preferably pharmaceutical, biotechnology, healthcare, or life sciences. Proven stakeholder management and cross-functional communication skills across multiple teams and levels. Hands-on experience with document-intensive processes, quality review, redaction, compliance checks, and version control. Operational process design, workflow optimization, change management, and project management capabilities.

Preferred Skills: Master's degree in Life Science, Information Management, Digital Content Management, Marketing, Communications, Business, or related field. Brand marketing experience and support for strategic planning, brand strategy, or content governance initiatives. Familiarity with content management systems, digital asset repositories, and metadata/taxonomy best practices. Experience overseeing vendor, agency, or external partner relationships. Why TSR? At TSR, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.