Sales Supervisor (Part-Time or Full-Time)
Position Summary:
The incumbent assists the Store Manager with all aspects of the day‐to‐day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. In the absence of the Store Manager or Assistant Manager, the Sales Supervisor supervises and manages all store personnel, implementing and enforcing company policies, procedures, corporate directives, and establishing control‐related standards and procedures. Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and, after almost 20 years, continues to be a force in the industry, with innovation in fits and fabrics and exciting collaborations and partnerships. 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth within our brand. As part of a team focused on delivering exceptional customer experiences you will introduce our customers to the most innovative premium denim on the market and contribute to the continued success of our brand. As a member of the Store Management Team the Sales Supervisor's key role is to ensure the highest level of customer engagement is met and sales results are achieved. The Sales Supervisor assists the Store Manager and Assistant Store Manager with all aspects of the day‐to‐day operations of the store, including driving sales, providing an exceptional customer experience, and coaching and developing the team. In partnership with the Store Manager and Assistant Store Manager the Sales Supervisor supports implementing and enforcing company policies and procedures, corporate directives and initiatives, and ensures store standards are maintained.
Key Responsibilities:
Contribute to overall store success by ensuring store sales goals are met while also achieving individual sales goals.
Deliver exceptional customer experiences and drive sales by styling and wardrobing each customer based on their needs.
Set the example for customer engagement that exceeds industry standards.
Build client relationships and drive store sales along with excitement about our brand through client outreach.
Assist with training, coaching, developing and motivating associates to achieve maximum sales productivity.
Lead the store team as the expert on company culture, store operations and policies & procedures.
Manage payroll and ensure payroll goals are met within established guidelines to provide proper coverage based on business needs.
Execute directives from Visual Merchandising, Operations and Marketing, ensuring information is properly communicated to the store team and all deliverables are completed within specified deadlines.
Communicate with the Store Manager and/or Assistant Manager regarding employee relations, day‐to‐day operations and any compliance‐related matters, and set goals for personal skill development.
Represent the brand and ensure team members embody the brand in all interactions with customers and peers.
Ensure Loss Prevention policies and procedures are followed; assist with financial/sales audits and inventories to protect the store from internal and external shortages.
Required Skills:
Strong leadership ability.
Strong time‐management skills.
Able to meet performance expectations.
Effective verbal and written communication skills.
Strong organizational skills; ability to multitask and prioritize.
Strong problem‐solving and decision‐making skills.
Ability to accurately and efficiently operate a cash register while following cash‐handling procedures.
High level of initiative; self‐starter.
Education/Experience 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisory experience.
Special Physical And/or Mental Requirements:
Repetitive hand motion while operating a cash register or computer.
Regular interaction with the public in an often crowded and noisy interactive store environment.
Standing required for the entire work shift.
Operate office equipment (computers, phone, fax, scanner, and copier).Must work weekend and night shifts.
Climb ladders as needed.
Bend, lift, open, and move product up to 50 pounds as needed.
Occasional travel, often with little advance notice, may be required (including air and overnight travel).Diversity Vision Statement
We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity employer of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.
