Job Summary:
Under the direction of the Director of Sales, the Fire Alarm Estimator will primarily support the Service Department with estimating and sales, which includes sales pipeline development and maintenance, internal and external communication, bid and scope clarification, providing a proposal, and sales bookings.
Supervisory Responsibilities:
NoneMajor Tasks, Responsibilities and Key Accountabilities:
Generates sales or opportunities through customer outreach or other means.
Records, updates, and monitors quotes via company policies, bid logs, and CRM, as appropriate.
Estimates, quotes, and provides a proposal in a timely manner and ahead of bid deadlines when possible.
Required Skills and Abilities:
Reports directly to the Estimating Manager.
Receives and reviews requests for proposals or invitations to bid directly from customers, bid boards, or other means.
Utilizes the most updated estimator workbook or estimating tool when preparing quote.
Provides a layout of sprinkler system/components via company procedures, which may involve a paper or digital layout.
Reviews and seeks approvals on estimates exceeding value or scope of work thresholds as required.
Conducts peer reviews on proposals as required.
Identifies and qualifies scope per bid documents, job walks, or local requirements.
Provides exclusions on proposals as appropriate.
Communicate quotes or proposals directly with customer via phone and/or email.
Documents conversations and activity per company procedures.
Coordinates multiple scopes to produce one proposal to customer when appropriate.
Updates and monitors the Bid Log for all projects.
Receives signed quotes, NTP or contracts for proposed work, updates Bid Log and submits for processing per company procedures.
Coordinates work schedules and resources with Remodel Department, as needed.
Participate in corporate meetings, quarterly sales meetings, and company events.
Conduct job site surveys to ensure the accuracy of the estimate, as needed.
Prepares assigned reports needed for invoicing (Customer set up sheet).Promotes a positive ongoing relationship with customers and end users.
Demonstrates effective communication skills when interacting with all internal and external customers.
Ensure Safe Driving of Company Vehicle or Personal Vehicle.
Complete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10- 15%, 1.5M).Provide estimate and required budget details for all jobs bid.
Provide detailed Scope Sheets for all jobs bid.
Pursue Bid Tabs for all estimates that are not awarded.
Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer Retention.
Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities.
Review Notices and Liens reports, contact customers as needed, and respond to accounting team with updates.
Submit Expense Reports timely; ensure expenses are targeted and approved in advance.
Preferred Qualifications: Education and Experience:
- High School diploma or GED required.
- Higher education degree or equivalent work experience preferred.
- Familiarity with technical references and codes Complete all Training Requirements – Safety, Certifications, etc.
- Maintain a Global Customer View for opportunities to expand leads and relationships acrossproduct lines and customer portfolio.
- Actively Participate in required team meetings.
- Must have knowledge of fire sprinkler piping systems which includes fabrication of related pipingand the various materials and applicable joining methods.
- Understand fire protection installation requirements.
- Ability to properly read fire protection blueprints.
- Nicet II & III certification, preferred.
- Knowledgeable with NFPA 13 rules and all necessary codes.
- Complete additional projects as developed and assigned by your supervisor or management
- Work in a team environment.
Environment Job Requirements:- Reliable transportation to travel to job sites.
- Some travel may be required; less than 30%.Maintain a clean and safe work environment.
- Minimum education of High School Diploma or Equivalent
- Prolonged sitting at desk and looking at a computer.
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an Equal Opportunity Employer and Affirmative Action Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with dignity and respect. We do not discriminate in hiring or promoting based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. We value diversity and encourage applications from individuals of all backgrounds.
A company is committed to creating an accessible and inclusive hiring process. If reasonable accommodation is required to participate in the application, interview, or any other aspect of the hiring process, please contact Michelle Harl at. An accommodation that meets needs and allows full participation in the process will be provided.
