About Undocked At Undocked, we help companies excel in ecommerce by delivering bespoke optimizations and cutting-edge analytics. Our expertise in retail and supply chain product strategy, technology, and operations enables organizations to succeed in their ecommerce and digital transformation journeys.
Job Summary:
We are seeking an experienced Product Manager - Item & Ecommerce Catalog with a strong background in retail item management, ecommerce catalog strategy, and product data governance. The ideal candidate will have prior experience managing item and ecommerce catalog products, ensuring accurate, complete, and consistent product information across digital and physical selling channels. This role will work closely with Merchandising, Ecommerce, Supply Chain, Data, and Engineering teams to define product strategy, optimize catalog capabilities, and improve the overall customer shopping experience. Candidates with experience in PIM, MDM, retail item data management, ecommerce catalog platforms, and product information governance will be well suited for this role.
Key Responsibilities:
Own the end-to-end product strategy and roadmap for Item Management and Ecommerce Catalog capabilities, ensuring product data accuracy, completeness, and consistency across retail and digital channels. Define and implement catalog governance standards, including product taxonomy, attributes, enrichment rules, data quality, compliance, and SKU lifecycle management. Lead cross-functional intake, discovery, and prioritization for new item setup, catalog enhancements, assortment changes, and digital merchandising requirements. Partner with Engineering and Architecture teams to develop and optimize catalog platforms, APIs, PIM/MDM integrations, automation workflows, and data quality monitoring capabilities. Establish and monitor key product KPIs, including item setup cycle time, attribute completeness, catalog accuracy, search discoverability, and error-free publishing rates. Collaborate with Ecommerce and Merchandising teams to ensure catalog readiness for promotions, seasonal launches, product introductions, assortment updates, and marketplace onboarding. Manage vendor and third-party data provider integrations, standardizing item data feeds, validating digital assets, and establishing onboarding requirements. Drive continuous improvement in product content quality, catalog enrichment, search relevance, and digital product discoverability through data-driven insights and competitive benchmarking. Serve as the Product Owner for Item and Catalog platforms, managing product backlogs, writing user stories, defining acceptance criteria, and partnering with delivery teams to ensure successful releases. Ensure catalog capabilities align with applicable US retail, marketplace, and digital commerce requirements, including product safety, content standards, environmental disclosures, and category-specific regulations.
Required Qualifications:
8+ years of overall experience in Product Management, Product Ownership, or related product leadership roles.
Prior hands-on product management experience in Retail Item Management, Ecommerce Catalog, or Product Information Management (PIM) is required.
Strong understanding of retail item data, SKU management, product attributes, taxonomy, catalog enrichment, and product lifecycle management.
Experience managing product roadmaps, defining requirements, prioritizing backlogs, and delivering technology-enabled product capabilities.
Familiarity with PIM, MDM, ecommerce catalog, or item management platforms and their integration with ecommerce, merchandising, and supply chain systems.
Experience working with cross-functional teams, including Ecommerce, Merchandising, Supply Chain, Data, and Engineering.
Strong understanding of data governance, data quality, catalog accuracy, and product content standardization.
Experience defining product KPIs, analyzing performance metrics, and translating business needs into measurable product outcomes.
Excellent stakeholder management, communication, analytical, and problem-solving skills.
Must be currently based in the United States and able to work a hybrid schedule in Raleigh, NC.
Preferred Qualifications:
Experience with enterprise PIM/MDM platforms such as Salsify, Syndigo, Stibo Systems (STEP), Informatica MDM, inRiver, or Riversand.
Experience in retail, ecommerce, omnichannel commerce, or marketplace environments.
Familiarity with ecommerce platforms, product data syndication, digital asset management, and catalog APIs.
Experience managing large-scale item catalogs and complex product hierarchies across multiple selling channels.
Knowledge of retail product compliance, vendor onboarding, and digital merchandising workflows.
Experience working in Agile/Scrum environments with distributed product and engineering teams.
