Job Description Minimum Education And Experience Requirements: High school diploma or equivalent and two (2) to four (4) years of experience in loan support operations, title company, general accounting or banking. Job Purpose And Scope: Performs intermediate-level loan administration work, such as loan closings that is varied and somewhat complex in nature. Works under moderate supervision.
Essential Functions:
Develops and organizes loan applicant information for review and analysis by loan officers and inputs pertinent loan data into credit delivery system. Assists with the closing of loans by preparing loan closing documents and related materials as directed. Records new loans, establishes relevant files, processes loan payments, maintains a variety of loan records and obtains credit information. Assists in maintaining and monitoring borrowers' required insurance, UCC financing statement and deed of trust expiration dates, payment of property taxes and other loan requirements and reporting. Collects loan payments and performs related tasks required to service loans. Answers customer inquiries and resolves routine issues. Fosters good member/public relations. Prepares documents and correspondence for association reports as required following approved association and Farm Credit Bank policies and procedures. Operates a variety of standard office equipment according to detailed instructions, which may include computers, paper shredders, telephones, photocopiers, fax machines and scanners.
Other Duties:
May greet customers, answer phones, arrange appointments and handle travel arrangements as required. May assist loan officers / appraisers in gathering and maintaining collateral information for input into credit delivery system and appraisal / comparable sales system.
Skill Requirements:
General knowledge of accounting/financial systems. General knowledge of office equipment and systems used for the storage and retrieval of business information. General knowledge of standard records management and file classification practices. General knowledge of title insurance, crop insurance and credit life insurance documentation. General knowledge of documentation requirements for title policies, deeds of trust, and collateral. Specialized knowledge of written correspondence principles. Skill in oral and written communication. Basic skill level in Microsoft Office applications. Physical Activities: Ability to sit for long periods of time. Ability to stand for limited periods of time. Ability to walk for moderate distances. Frequent finger/hand manipulation (e.g. keyboard, office equipment, small hand tools, etc.) Occasional lifting, carrying, pushing, and/or pulling while exerting up to 50 pounds of force Policy And Compliance: Compliance with FCBT and Association technology and security standards is required. Notice: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the supervisor. This position may frequently become involved in or be made aware of confidential business or personal information as a result of interactions 1) arising under its Job Purpose and Scope, 2) arising from other assigned responsibilities or 3) with other employees. It is an expectation and requirement of the job that confidential information of the bank, its associations and their customers be handled in a professional manner and not be disclosed without approval or used for personal gain. Non-compliance with privacy or confidential information requirements or expectations can result in disciplinary action up to and including termination of employment. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
