Senior Treasury Operations Support SeniorAt Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.
Position Overview:
The Senior Treasury Operations Support Senior will be a key member of the Wireroom within the Treasury Operations group in the Investment & Capital Markets Division. This position in Plano, TX primarily supports the timely and accurate processing and reporting of funds and security wires and plays an important role in reducing payment risk. Our Impact: Treasury Operations ensures cash activity is processed in accordance with regulatory and corporate guidelines for the entire company. Investments & Capital Markets is responsible for handling our mortgage-related investments portfolio, single-family securitization activities, and treasury function.
Your Impact:
Execute and support daily processing of high-volume and/or high-risk funds and securities wires and ACH activity in support of the firm's business lines, ensuring accuracy, timeliness, and policy adherence.
Act as a senior escalation point for exceptions, investigations, and time-sensitive issues, coordinating with internal areas to drive same-day resolution.
Perform and validate reconciliations with banks and clearing firms and identify recurring issues and root causes.
Develop, enhance, and execute departmental controls and procedures impacting cash and securities processing; recommend control improvements to reduce payment risk and operational defects.
Support audit/exam readiness by maintaining documentation, evidence, and control execution artifacts; assist with responses to inquiries as needed.
Contribute to process improvement efforts (e.g., standardization, documentation, metrics, and automation ideas) to improve quality and throughput.
Qualifications:- Bachelor's Degree and/or equivalent professional experience and 5+ years of overall relevant experience 3-4 yrs in treasury operations, payments, cash management, or financial operations (or equivalent)
- Proficiency in Microsoft Office Suite, with extensive use of Excel (e.g., pivot tables, lookups; ability to analyze large datasets), experience with AI tools is a plus
- Strong banking and financial industry knowledge, including NACHA processes/rules and operational payment controls
- Understanding of Federal Reserve payment systems (e.g., Fedwire); familiarity with securities settlement concepts is a plus
- Demonstrated strong data analysis, attention to detail in a controlled environment
- Keys to Success in this Role:
Strong verbal and written communication skills, including the ability to communicate clearly during escalations and cutoff-driven situations.
Strong analytical, critical thinking, and problem-solving skills with a root-cause mindset.
Excellent organizational skills and ability to manage multiple priorities with accuracy.
Highly motivated with a desire to learn, adapt, and improve processes.
Customer/stakeholder oriented while maintaining strong risk discipline.
Ability to work independently and collaboratively across various teams; comfortable serving as a go-to resource without formal people management responsibilities.
