Benefits Coordinator

Summary of Position: Responsible for the day-to-day service, administration, and communication of benefit plans. Coordinate with benefit vendors, resolving issues regarding eligibility, enrollment, and claims issues, and oversee benefit systems.

Responsibilities: Administer various benefit programs, which include medical, dental, vision, disability, life insurance, FSA plans, HSA accounts, commuter benefits, EAP, COBRA, and voluntary benefits. The first point of contact for HR and employees for various benefit issues such as coverage, enrollment eligibility, qualifying life event changes, claims, and other benefit matters. Audit weekly benefit deductions from the benefits admin system to the payroll system. Main point of contact for all COBRA-related matters, ranging from enrollment assistance to data entry in the carrier site to issue resolution. Process and maintain weekly reports to ensure employees enroll timely into plans and that supporting documentation is submitted for all covered dependents. Responsible for department invoicing, including union billing. Audits records and benefits eligibility periodically. Assists with annual open enrollment projects, including communications, system set-up, system testing, and enrollment into the system. Prepares, runs, and distributes ad hoc data reports through the HRIS system. Maintains relationships with insurance carriers, consultants, actuaries, brokers, record keepers, and third-party administrators. Responsible for understanding all applicable government laws and regulations at the federal, state, and local levels that impact employee benefits. Document and maintain administrative procedures for assigned benefit processes. Responds to notifications from state agencies regarding medical support and verification of insurance. Serves as a backup to Benefits Analysts. Prepares and maintains employee benefit files. Performs all other assigned duties.