Retail Sales Lead

Sales Lead Opportunity At Hand And Stone Massage And Facial SpaHand And Stone Massage And Facial Spa is a successful franchisor with over 550 locations across the US and Canada. Hand And Stone Massage And Facial Spa in Porter Ranch is family-owned and recognized for its welcoming atmosphere and excellent therapists. Our over 10-year reputation is built on our culture of respect, support and appreciation of everyone's efforts. Hand And Stone Massage And Facial Spa in Porter Ranch is currently seeking an engaging Sales Lead to head our sales and guest engagement team to drive growth of our spa's recurring membership model. The ideal candidate will have experience running a sales team. As a Sales Lead, you'll be the driving force behind our sales associates; coaching, motivating, leading, and hitting those sales targets, with our spa manager. Get ready to connect with potential customers, understand their needs, build relationships and seal the deal. We need a leader with an engaging personality and communication skills who put our customers at ease and have a knack for closing sales. Key Responsibilities Of The Membership Sales Leader: Work with our spa manager and closely with our spa associates to create a winning and fun sales vibe Craft and run ongoing sales training programs for our spa associates. Set sales goals and drive performance to achieve daily, weekly, monthly and annual sales goals. Lead by example. Connecting with our guests, building trust and convincing them that regular self-care for their physical and mental well-being is so necessary. Use your positivity, listening skills and empathy to close the deal. Give regular pep talks and feedback to keep the team at the top of their game. Educate members and guests on services, upgrades, products and memberships. Be the on-duty manager when the spa manager or asst manager is not in house.