HDM is seeking an experienced Epic Healthy Planet / Compass Rose Analyst to support a healthcare organization with population health, quality, and value-based care initiatives. This role will provide hands-on functional support for Epic Healthy Planet and Compass Rose, including Care Gaps, Health Maintenance, HEDIS and quality measures, population health workflows, and related reporting and analytics. The analyst will assist with workflow validation, testing, issue identification and resolution, and go-live support related to the Healthy Planet/Compass Rose environment.
Responsibilities:
Provide functional and operational support for Epic Healthy Planet and Compass Rose within a population health environment.
Support HEDIS, quality measures, and value-based care analytics, including the identification and management of care opportunities.
Support Care Gaps and Health Maintenance workflows and assist with maintaining appropriate population health functionality.
Analyze and troubleshoot Healthy Planet workflows, configuration, data, and reporting issues.
Work with clinical and operational stakeholders to understand population health requirements and translate them into Epic workflows and solutions.
Support testing activities, including test script execution, workflow validation, issue documentation, defect resolution, and regression testing.
Assist with the PaSSPort implementation and go-live, supporting the consolidation of three Epic instances into one.
Validate that Healthy Planet/Compass Rose workflows, measures, care gaps, and related functionality are operating appropriately following the instance consolidation.
Partner with application, clinical, reporting, and project teams to investigate issues and coordinate resolutions.
Document workflows, findings, configuration considerations, and outstanding issues as needed.
Participate in project meetings and provide status updates related to assigned Healthy Planet/Compass Rose workstreams.
Qualifications:
Hands-on experience supporting Epic Healthy Planet in an analyst or application support capacity.
Strong understanding of population health workflows within Epic.
Experience with Epic Compass Rose strongly preferred.
Experience supporting HEDIS, quality measures, value-based care, care gaps, and/or health maintenance functionality.
Experience with Epic testing, implementations, upgrades, conversions, or go-live support.
Understanding of how population health data, measures, care gaps, and clinical workflows interact within Epic.
Experience troubleshooting application and workflow issues and working with technical and clinical teams to resolve them.
Strong analytical and problem-solving skills with the ability to investigate issues and identify workflow impacts.
Ability to work independently in a remote environment while collaborating effectively with clinical, operational, technical, and project stakeholders.
Strong written and verbal communication skills with the ability to document technical and workflow information clearly.
