Senior Commercial Lines Client Service Manager
arthur j gallagherLos Angeles, CA
Senior Commercial Lines Client Service Manager
arthur j gallagherLos Angeles, CASenior L5
All Other Insurance Related ActivitiesInsurance Agencies and BrokeragesDirect Property and Casualty Insurance Carriers
APPLY NOW (opens in a new tab)Overview:
In this role you lead client success for large property and casualty accounts within the Commercial Insurance team. You will shape renewal strategies, build trusted client relationships, and guide a high-performing team to deliver tailored insurance solutions. Collaborating with clients and carrier partners, you drive value through risk management and strategic service. This position offers impact across complex accounts, mentoring opportunities, and a chance to advance your career in a client-centric, collaborative culture. Compensation / Benefits Competitive compensation Comprehensive benefits programs Career development opportunities Collaborative, people-first culture Opportunity for meaningful, globally-relevant impact
Responsibilities:
- Lead renewal processes and strategies for complex accounts, coordinating information gathering and needs analysis
- Identify coverage gaps, review claims, retain existing business, and pursue opportunities for additional coverages
- Maintain strong client and carrier partner relationships through timely, value-driven service
- Provide strategic, consultative guidance to address client risk management needs
- Mentor and develop team members through delegation, feedback, and learning opportunities
- Conduct audits to ensure regulatory compliance and high service standards
- Oversee accuracy and management of client/policy data in Gallagher systems
- Leverage Gallagher technology to improve productivity and deliver quality results
- Manage multiple priorities to meet deadlines and client expectations
Key requirements:
Bachelor's degreeactive Property and Casualty Insurance License Proficiency in EPIC agency management system and Microsoft Office 1+ year supervisory experience (desired)5+ years of client service management experience with a Bachelor's, or 10+ years with a High School/GEDability to build relationships and deliver resultsadaptability and resilience in shifting prioritiescollaborative mindset across teamsrelationship buildingcollaborationadaptabilityEPIC agency management system Microsoft Office Gallagher systems
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Level
Senior L5
Location
Los Angeles, CA
Occupation
Insurance Sales Agents
Industry
All Other Insurance Related Activities
Posted
4 days ago