Assistant General Manager

Job Summary: As an Assistant General Manager, you’ll play a key leadership role in overseeing all aspects of railroad operations including driving efficiency, strengthening customer relationships, and supporting the overall success of the business. You’ll partner closely with leadership to ensure operations stay on track financially and strategically while building strong teams and community connections. This is an ideal role for a well-rounded leader who enjoys balancing operations, people leadership, and business performance. See our employees in action to learn more at https://www.gwrr.com/careers/.

Responsibilities: Support the General Manager in managing the safety performance, operating practices, and financial productivity of the operation Assume a leadership role in supervising crews, schedules, personnel, and maintaining payroll within the targeted budget Build and develop high-performing teams through hiring, coaching, training, and employee development Partner with the General Manager and Human Resources on hiring and employee relations following all applicable policies and regulations Coach and train both managers and employees in operating practices according to federal regulations and company policies Support processes related to annual business plan and analysis of daily/monthly performance of the railroads to determine changes in operations required to stay on plan Establish and maintain strong customer relationships ensuring service commitments are met through actively engaging to understand operational needs Establish the railroad within the community it serves, especially relations with connecting carriers; local suppliers; local, state, and federal politicians and governmental agencies; and the business community Represent the railroad within industry trade associations Respond to and investigate accidents / incidents (derailments, personal injury, etc.), prepare associated reports and provide proper notification Assist with other projects and perform other duties as assigned Working Conditions / Physical RequirementsFull-time (40 plus hours weekly) Varying schedule in a 24/7 work environment that includes nights, holidays, weekends, and on-call Outdoor work in all weather conditions Walking long distances on uneven surfaces and climbing ladders and equipment always ensuring three points of contact in varying environmental conditions Able to squat, bend and lift overhead Have good balance and coordination Must meet vision requirements (including color) Skills and Experience 5+ years of work experience in the railroad industry, with supervisory duties; 7+ years of experience in the railroad industry preferred Ability to communicate effectively verbally and written with senior management, employees, customers, railroads, regulatory officials and the general public Thorough knowledge of FRA regulations and railroad operations, including, but not limited to, transportation, dispatching, marketing, maintenance-of-way, mechanical, and clerical activities Effective management and leadership skills Ability to read and interpret documents such as safety rules, the Code of Federal Regulations, and monthly financial reports Proficient computer skills and skills in Microsoft Office Prior sales and marketing experience preferred Possess situational awareness and decision-making abilities to respond effectively in a safety sensitive environment Required Education and CredentialsAssociate’s degree or an equivalent combination of high school diploma / GED and experience; bachelor’s degree preferred Valid Driver’s License Employment RequirementsPre-employment physical, hearing, and vision medical review May be subject to federally mandated drug and alcohol testing including pre-employment drug screening Background screening including criminal and motor vehicle driving history RelocationMust live within 50 miles of assigned location or be willing to relocate. Relocation assistance may be offered for this position. Pay Rate100K Depending on experience This position is employed by the specific entity set forth in the job posting.