Shift LeaderShift Leader 2nd Shift - PROGRAM Refugio Unaccompanied Children Shelter - REPORTS TO Program DirectorLOCATION San Benito, TX - JOB TYPE Full-Time - WORK SCHEDULE 40 Hours per week General Description The Shift Leader is responsible for the oversight and operational performance of all Youth Care Workers in the Operations Center of an on-site children's residential facility. Functions as the liaison with other leads and any other on-site vendors. This position is responsible for ensuring all Youth Care Workers are performing according to contract policies and are always providing line of sight supervision of minors. They may be assigned to various departments such as: Clothing, Inventory, Laundry, Valuables, Phone Call, etc. They ensure contractual requirements and client expectations are met at the on-site residential facility.
About You:
The ideal candidate for our program is: A self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education. You are a personable, energetic, and empathetic leader who can manage multiple staff, managers, and multiple projects in a prior project in a prioritized manner to meet our internal Urban Strategies goals of all current Refugio Performance Standards.
Minimum Qualifications
Education: Must have a High School Diploma or GED equivalent
Experience: 3 years of experience working with youths or similar environment
Competencies:
Professional: Diversity, Conflict Management, Communication, Proactivity. Technical: Safety. Organizational: Leadership, Teamwork, Community Approach
Skills: Office 0365; Bilingual (English – Spanish)
Other: Driver's License; Flexible Schedule
Preferred Qualifications:
Bilingual (English – Spanish) Ability to ascend/descend stairs Ability to lift up to 15 lbs. Visual acuity required to complete paperwork, computer work, and direct line of sight supervision of staff. Able to communicate verbally and listen for constant surveillance of staff activities. Able to withstand changing environmental conditions with the weather (rain, lightning, extreme heat, and winds) Able to withstand and manipulate through construction areas, sports fields, etc. Ability to stand; particularly for sustained periods.
What You'll Be Doing:- Provides direct supervision of youth case workers and ensures they maintain line-of-sight at all times
- Provides documentation of supervision by completing a supervisory log for all staff supervised.
- Completes all required documentation that pertains to the assigned department in a timely fashion that may include daily reports.
- Ensures appropriate shelter care and line-of-sight supervision of unaccompanied minors by assigned staff is handled appropriately and is organized
- Supports the Lead through formal or informal supervision and provides staff with ongoing feedback.
- Assists during transition and movement of children from one activity to the next and one physical location to another depending on the department assigned.
- Communicates frequently with shift supervisor.
- Participates in ongoing meetings, conferences, and training programs as required.
- Provides coverage for assigned staff when needed.
- Responsible for adhering to all Urban Strategies, contract agencies, and other state regulations.
- Provides Security Monitoring.
- Maintains surveillance systems and ensures they are always recorded.
- Ensure correct dates and times are recorded on the surveillance systems.
- Other duties as assigned by supervisor.
- Safely performs duties.
- Follows the corporate safety policy.
- Participates in and supports safety meetings, training, and goals.
- Ensures safe operating conditions within area of responsibility.
- Maintains a clean and orderly work area.
About Urban Strategies:
Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America.
COMPANY CULTURE:
Our work is driven by our three core values: Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth. Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities. Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.
BENEFITS:
Remote work for eligible positions. Urban Strategies offers a comprehensive benefits package including medical, dental, and vision coverage. In addition to these benefits, we provide company-paid life and disability insurance. 401K matched contributions up to 4%. Employee Assistance Program. Vacation time is generous but varies depending on program and position. 9 Sick Days and 11 Holidays. Every teammate gets long and short-term disability free. Positions that require laptops, the company provides one. Positions that require cellphone, company issues one.
PERKS: Meaningful employee engagement programs.
OTHER:
Employment is conditional pending satisfactory results of all required tests and background checks.
CORECOMPETENCIES:
Models Urban Strategies Works Well with Team US Communicates Competently Demonstrates Accountability, Responsibility, and Dependability Delivers High Quality Work Identifies Problems, Finds Solutions Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections.
