Royal Caribbean - SECURITY SUPERVISOR

Responsibilities: The Security Supervisor shall have an understanding of the Safety and Quality Management Program including responsibilities and those of the Security Guards in the Safety Organization according to the Emergency Plan and Station Bill. An excellent understanding of the Master's rules and regulations and the company's policy and a thorough knowledge of the Security manual are essential for this position. The Security Supervisor's working hours should be adjusted as appropriate to the ship's routine. He shall monitor the day/night security and prepare a log of activities during the night time hours for presentation to the Chief Security Officer. The Chief Security Officer will produce a Night Report from this log for presentation to prescribed ship's management. The Security Supervisor shall be familiar with all duties regarding the safety rounds and the gangway security. (See Security Manual for specific instructions.) The Security Supervisor shall, through his observations, preserve the safety of the vessel, passengers, and the crew. During Safety Rounds the Security Supervisor shall always be alert and follow the designated procedures. He may be the first person to arrive at the scene of an incident or a fire, and will have to assess a situation and act accordingly until help arrives. The situation will dictate any action taken by the Security Supervisor. In the case of a fire alarm, the Security Supervisor will respond immediately to the location of the alarm. He will then be responsible for making quick decisions based on previous instructions and experience. The Security Supervisor shall immediately inform the Duty Officer on the Bridge and any other concerned Officer of any incident which has occurred.

Requirements: Minimum of 4 years of security experience mandatory – Army/Maritime/Aviation/Police or Hotel Security environment. A high level of English communication skills and experience/training in crowd management and customer relations, principally relying on non-aggressive, non-lethal forms of conflict resolution and crowd control. Ability to patrol in a none-routine manner, maintaining a high level of visibility and effectively dealing with escalating issues When necessary, utilize defensive tactics and hand-to-hand skills to control or escort hostile persons. Recognize, preserve and properly document evidence. Ability to diplomatically or, if necessary, physically deal with guests in tense, adversarial or confrontational situations. A level of physical fitness which permits the use of physical control and restraint techniques if needed. A well groomed, physical appearance and demeanor that establishes a presence that serves as an incident-deterrent as well as a reassurance to guests. Knowledge of relevant equipment, processes and strategies to promote effective security. Ability to work effectively with others in a multicultural environment. Minimum 21 years old. Nationalities that we can process: For additional security / background check may be required Last updated: March 15, 2024