Description: Hybrid work schedule
Paid vacation, personal, sick, holiday, volunteer & birthday time off
401(k) with 6% match and 4% profit-sharing contribution
Top-notch health insurance, dental, and vision
HSA, Flexible spending plans, life insurance, and short-term/long-term disability coverage
Employee Assistance Program to prioritize your wellbeing
Loan and mortgage discounts + higher rates for savings products
Starting Wage: $21.00/Hour, based on experience
Location: Kalamazoo, MI
About The Role:
The Mortgage Loan Disbursement Specialist supports a smooth mortgage experience by reviewing closing documents, preparing loans for servicing, completing disbursement activities, and ensuring post-closing requirements are met accurately and on time. This detail-oriented position collaborates with title companies, members, and mortgage staff to maintain complete, compliant, and well-organized loan files.
Where You’re Headed
Start your Arbor journey at Mortgage Loan Disbursement Specialist and grow right where you are – Specialist II growth track promotions possible (with a pay increase). With advancement opportunities and access to internal openings in departments like lending, marketing, IT, HR, and finance, your future is full of possibility.
What You’ll Do: Review and maintain mortgage closing packages.
Prepare, transfer, and verify loan data between origination and servicing systems.
Complete loan funding, escrow setup, PMI activation, and related transactions.
Resolve post-closing, underwriting, documentation, and quality control items.
Process servicing updates, construction draws, payment setup, and loan conversions.
Collaborate with title companies, members, and mortgage staff to resolve issues efficiently.
Is This You? High school diploma or equivalent
Strong computer and application skills
Strong oral and written communication skills
Ability to successfully organize, prioritize, and manage multiple responsibilities
Ability to perform repetitive, detail-oriented tasks accurately
Strong interpersonal skills and ability to build collaborative relationships
Professionalism in conduct, communication, and appearance
Ability to be registered under the SAFE Act required
Ability to be bonded
Preferred But Not Required:
Associates degree or equivalent combination of education/experience, financial services experience, retail mortgage lending experience, mortgage servicing software experience
Why Join Arbor?
For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We’ve built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you’ll enjoy meaningful work, growth opportunities, caring teams, and great benefits.
