General Manager At Burgerville, our General Managers are leaders who create great guest experiences, build strong teams, and drive restaurant performance. This role is responsible for leading daily operations while creating a positive workplace culture grounded in our mission: Serve with Love. The General Manager leads all aspects of restaurant operations including team development, food quality, guest service, financial performance, and community engagement.
Responsibilities include:- Lead daily restaurant operations with a focus on quality, hospitality, and team performance
- Develop, coach, and support Assistant Managers, Shift Leads, and Crew Members
- Drive sales, labor, food cost, and operational results
- Create an outstanding guest experience through strong service standards
- Recruit, hire, onboard, and retain top talent
- Maintain food safety, cleanliness, and operational excellence
- Support local marketing, community involvement, and restaurant growth
- Build a positive, respectful, and high-performing team culture
- We're looking for someone with:
- Strong leadership and communication skills
- Ability to coach, motivate, and develop teams
- Experience managing restaurant operations and business results
- Passion for hospitality, people development, and guest service
- Ability to thrive in a fast-paced environment
- Strong organization, problem-solving, and decision-making skills
Qualifications include:- High school diploma or GED required2–3 years of restaurant leadership experience required
- Experience as a high-performing General Manager preferred
- Food Handler certification required
- Valid driver's license and dependable transportation required
- Schedule & Work Environment:
- Average 45–50 hours per week
- Availability to work flexible shifts, including evenings and weekends
- Active, fast-paced restaurant environment with standing, walking, lifting, and guest interaction throughout the shift
- Why Join Burgerville?
- Opportunity to grow your leadership career
- Strong culture focused on people and development
- Community-driven company with local roots
- Competitive pay and benefits
- Be part of a team committed to serving great food with great hospitality
- Join a company that believes great restaurants start with great people. If you're passionate about leadership, hospitality, and developing others, we'd love to meet you.
Burgerville provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform these accountabilities.
The responsibilities and expectations outlined in this position description are not to be construed as exclusive or all-inclusive. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing, with or without any change in pay rate.
Travel Required: Yes. Some travel between Burgerville locations and meeting spaces.
