Ski Shuttle Driver - Seasonal (18+)

Ski Shuttle DriverThe ideal Ski Shuttle Driver for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of the Parking team, providing safe transport for guests between the parking lot and ticket area. The right person will welcome our guests to the resort, as they will most likely be the first person to greet the guest, establish the expectation of service throughout the day, and thank the guest at the end of the day as they return to their car. Safely and efficiently transport guests and team members from parking lots to shuttle drop off areas Understand parking lot routes and proceed with the most direct, safe and sensible route for transport within the parking lot Ensure vehicles meet all safety and security protocols Ensure all traffic laws are obeyed while operating ski shuttle within the parking lot Assist passengers during the loading and unloading process Verbally communicate with other drivers and parking attendants Ensure the vehicles interior and exterior is clean, and vehicle is fueled Communicate effectively when shuttle repairs are needed Complete and ensure accuracy of all required logs and paperwork Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately Contribute to the team's success by accomplishing tasks and assisting with projects as needed Maintain knowledge and compliance with departmental policies, service procedures, and standards Work as a team member to ensure our guests have the best possible experience Understand emergency procedures and be able to apply them when necessary Report any incidents, property damage or injuries immediately to Manager/Supervisor Attend department meetings and training sessions as necessary Other duties as assigned by Manager and/or Supervisor Support Southern Management's Mission, Vision, and ValuesComply with Bear Creek and Southern Management's policies and procedures Must be at least 18 years of age Driving experience in local area preferred High School Diploma or equivalent preferred Valid driver's license and clean driving record Availability during peak operating times, i.e.: weekends, holidays and special events Ability to follow traffic laws and regulations, and adapt to new and existing weather and traffic conditions to avoid accidents Effective verbal communication Organized and detail oriented Excellent time management skills Excellent interpersonal skills Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction High guest satisfaction scores No accidents, injuries or traffic violations Physical Demands data elements provide a systematic way of describing the physical activities that an occupation requires of a worker. The assessment of these elements is focused primarily on the physical demands of the job - not the physical capacities of the worker. Physical Demand refers to the level and/or duration of physical exertion generally required to perform occupational tasks (sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling).Climbing Ramps/Stairs : Ascending or descending ramps and/or stairs using feet and legs. Hands and arms may be used for balance (e.g., to hold a railing).

Quiet ModerateLoudVery LoudIndoor / Office Environment