Night Warehouse Supervisor

Department: Warehouse / Operations

Reports To: Warehouse Manager / Operations Director

Shift: Night Shift

Direct Reports: 25+ Warehouse EmployeesPOSITION SUMMARYThe Night Warehouse Supervisor is responsible for leading and coordinating all night-shift warehouse activities for a high-volume fresh produce distribution operation. This position directly supervises 25+ employees and is responsible for ensuring orders are accurately pulled, product is properly handled and staged, trucks are loaded correctly and on schedule, and the warehouse operates safely, efficiently, and according to company standards. The Night Warehouse Supervisor must be a hands-on leader who is comfortable working in a fast-paced, time-sensitive environment and who can effectively manage employees, resolve issues, prioritize workloads, and maintain accountability throughout the shift.

KEY RESPONSIBILITIESEmployee Supervision & Leadership: Directly supervise and lead 25+ night-shift warehouse employees. Oversee order pullers, truck loaders, bullpen coordinators, and piece room employees. Conduct shift start-up meetings and communicate daily priorities, staffing needs, special orders, and operational concerns. Monitor employee attendance, punctuality, performance, productivity, and conduct. Address employee conflicts and performance issues promptly and professionally. Provide coaching, training, and directions for employees. Maintain accountability and ensure employees follow company policies, procedures, and safety requirements. Identify employee strengths and weaknesses and work with management to maximize staffing and productivity. Communicate staffing concerns, disciplinary issues, and operational problems to management.

Order Pulling & Warehouse Operations: Oversee the accurate and timely pulling of customer orders. Ensure orders are pulled according to established picking procedures and customer requirements. Monitor order accuracy, productivity, and completion times. Ensure products are handled properly to minimize damage, waste, and product loss. Monitor warehouse workflow and reassign employees as needed to meet changing workload demands. Ensure priority, late, short, or special orders receive appropriate attention. Identify bottlenecks and take immediate action to keep the operation moving.

Truck Loading & Shipping: Supervise the loading of outbound delivery trucks. Ensure trucks are loaded accurately, efficiently, safely, and according to established loading procedures. Verify that orders are properly staged and ready for loading. Coordinate with drivers and other warehouse personnel regarding loading issues or special requirements. Monitor loading progress to help ensure all trucks are ready for their scheduled departures. Address shortages, misplaced products, damaged products, or other loading issues before trucks leave the facility. Ensure proper product rotation and handling during the loading process.

Bullpen Coordination: Oversee the bullpen operation and ensure staged orders are organized and ready for loading. Coordinate movement of completed orders from picking areas to the appropriate staging locations. Maintain clear communication between order pullers, loaders, bullpen personnel, and management. Ensure product is properly identified and staged for the correct route and truck. Prevent congestion, misplaced orders, and unnecessary product movement.

Piece Room Operations: Supervise piece room employees responsible for preparing and handling individual produce items and special-order requirements. Ensure piece room orders are completed accurately and on time. Monitor product quality, cleanliness, and proper handling. Ensure employees follow established food safety and sanitation procedures. Communicate shortages, quality concerns, or special customer requirements to the appropriate personnel. Enforce all company safety policies and procedures. Ensure employees operate equipment only when properly trained and authorized. Immediately report damaged equipment, unsafe conditions, injuries, or near misses. Maintain a clean, organized, and safe warehouse environment. Ensure proper food handling and sanitation practices are followed. Monitor warehouse conditions and report on maintenance or facility issues. Ensure aisles, emergency exits, equipment areas, and workspaces remain clear and accessible.

Equipment & Facility: Monitor the condition and proper use of warehouse equipment. Report damaged or malfunctioning equipment immediately. Ensure employees use equipment only as authorized. Monitor warehouse refrigeration/cooler conditions and report temperature or mechanical concerns. Conduct routine walkthroughs of the warehouse and surrounding areas to identify safety, cleanliness, equipment, or facility issues.