Enterprise Account Executive - AI ITSM SaaS

About the Company: Our client is an early-stage, AI-native service management platform that resolves employee requests end-to-end. Its platform draws on full organizational context (the people, systems, services, and policies that define how an enterprise actually runs), so requests that used to take days of back-and-forth resolve in minutes, right where employees already work.

About the Role: Our client is hiring Enterprise Account Executives to land and grow its earliest enterprise customers. This is a hands-on, full-cycle sales role. You'll own everything from first outreach through close, selling an AI-native service management platform to senior IT and service leaders (Heads of IT, Service Ops, CIOs) at large enterprises with 10,000+ employees. As one of the company's founding go-to-market hires, you'll help define what enterprise selling looks like there from day one.

Responsibilities: Own the full new-business sales cycle: prospecting, discovery, technical evaluation, negotiation, and close. Build pipeline from scratch by opening doors and generating opportunity rather than inheriting a book. Run multi-threaded enterprise deals across technical evaluators, economic buyers, and executive sponsors. Sell the AI-native difference credibly, helping buyers see how the platform transforms their service operations rather than just replacing a tool. Partner with the CEO, engineers, and product managers to shape the story, feed the roadmap, and refine positioning. Forecast accurately and keep the CRM current. Qualifications6–10 years in sales, including 3+ years of full-cycle closing in enterprise B2B SaaS, with a consistent track record of closing new logos. Proven new-logo hunter: you've built pipeline and closed cold, not only expanded existing accounts. Experience selling to IT, ITSM, or service management buyers (or adjacent operational/infrastructure software) strongly preferred. Strong discovery and deal-management instincts; you can navigate procurement and security review without losing momentum. Comfort working in a fast-paced startup environment with end-to-end ownership. Compensation$130,000-160,000 base / $250,000 -300,000+ OTE (inclusive of commission) USDWhat Our Client OffersThe opportunity to own critical revenue relationships and shape how the company sells as it scales. A culture that values craftsmanship, autonomy, and technical excellence. Competitive compensation, equity, and benefits package. Aggressive accelerators for overachievement.3681556