Trustco Bank is seeking a Fraud and Dispute Specialist to safeguard our customers' assets and uphold trust. You will handle debit card and ATM dispute communications with professionalism and empathy, ensuring swift issue resolution.
Responsibilities include dispute resolution, fraud analysis, transaction posting and reconciliation, vendor liaison, card reissuance, and thorough documentation to support audits. A strong eye for detail and solid communication are essential, bilingual a plus.
