The Consumer Benefits Specialist provides consumers with assistance in determining eligibility for, access to and maintenance of Medicaid benefits & entitlements and meets with consumers to aid assistance with SSI/SSDI program application process and follow-up, to include referrals to vendors for assistance with benefits, initial applications, administrative law judge hearings, claims, and appeals.
The Consumer Benefits Specialist also provides community referrals, and representation during administrative law judge hearings in a court setting and meets with consumers to provide benefit renewal assistance with the application process and maintenance of eligibility for Medicaid programs such as QMB, , MQMB and various Medicaid waivers. Make necessary social service referrals within the community based on consumer needs such as food stamps, and ANF, Medicare prescription extra help applications. Serve as presenter and/or designee on trainings across programs and departments.
The consumer benefits specialist will serve in a regional capacity supporting multiple locations that will include Bastrop, Fayette, and Lee and work closely with referral vendors as primary referral contact.
Location: Bastrop, TX, La Grange, TX and Giddings, TX
Hourly Salary Range: $21.46 - $26.21
$1.00/hour, tenure with BTCS
$1.00/hour, previous experience in a similar role
.75/hour - Bilingual
Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.
City
City Bastrop, TX, La Grange, TX and Giddings, TX
County
County Bastrop County, Fayette County, Lee County
Credentials Minimum Qualifications: Bachelor's degree in Human Services field.
*If degree is not in Human Services, a minimum of 24 credits in a human services field.
Applicable experience may substitute for bachelor's degree.
Knowledge of Medicaid, Medicare, and Social Security applications.
Experience working with persons with disabilities in a healthcare or rehab setting.
Strong computer and communication skills.
Ability to work as a member of a team to support the overall benefits needs of persons served.
Candidate should have SOAR certification or willing to obtain within the first 6 months.
Must have a valid Texas driver's license and maintain approved driver's status throughout employment.
Preferred Qualifications: Texas Community Partner Application and Case Assistance Certificates.
Administration Address:
1009 N. Georgetown Street,
Round Rock, Texas 78664
Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2026-2029 (PDF)
