Job Title Bloomingdale's Sales Professional
Job Description:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
A Bloomingdale's Sales Professional primary role is to guide and inspire our customers to make style a source of creative energy in their lives. With a passion for gracious service, an interest in fashion, styling talent and product knowledge proficiency, they establish and cultivate long term client relationships both in store and online. As a Sales Professional, they deliver the Bloomingdale's customer experience through the art of conversation; always being welcoming, engaging and inquisitive; creating that human connection that our customers are seeking when shopping in our stores. Sales Professionals are responsible for actively circulating the sales floor, determining the customer's needs, sharing the benefits of our Loyalty programs and supporting the shopping experience from start to finish. The Bloomingdale's Sales Professional must also deliver operational excellence by leveraging our fulfillment system, merchandise to sell standards, floor and fitting room upkeep. Job Essentials Create an in-store and online easy, seamless and fun experience; building and cultivating customer relationships Drive sales with in-store and online clients by embracing and being proficient with technology Participate in the merchandising and operational requirements of the role Qualifications and Competencies High School Diploma or equivalent required Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner Excellent interpersonal skills, with the ability to work across functional lines and at many levels Ability to think creatively and strategically to satisfy customer needs Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:- Position requires prolonged periods of standing/walking around store or department
- May involve reaching, crouching, kneeling, stooping and color vision
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
- Frequently lift/move up to 25lbs
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
