Insight Global is seeking a Major Incident Manager in Chandler, AZ, with a hybrid on-site schedule. You will lead real-time incident responses, coordinate cross-functional teams, and communicate with executives at Bank of America.
The role requires strong ITSM knowledge, excellent communication, and the ability to manage high-pressure situations across time zones. You will monitor critical systems, drive post-incident reviews, and ensure readiness for 24/7 support, aligning with governance
