Safety And Security Supervisor The Safety and Security Supervisor is responsible for directing the day-to-day operation of the Safety and Security department, providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel rules and regulations. Responsibilities include supervising security staff, assigning shifts and designating duties, conducting training for the security staff, supervising investigations, arranging and implementing procedures for emergency situations such as fire, bomb threats, hurricane, etc., being an active member of the safety committee, reviewing payroll for the department, reviewing daily activity log at the beginning of each shift, checking identification of visitors and employees, if applicable, checking and documenting packages, opening secured areas for authorized personnel, completing incident/accident reports in a clear and concise manner, maintaining daily activity log, conducting assigned tour of building, investigating all reported thefts, accidents and security complaints, assisting in all fire and/or emergency situations, providing escort to guests and/or employees as necessary, responding to all types of alarms, monitoring TV camera, if applicable, administering Heimlich Maneuver and or First Aid/CPR as necessary, conducting investigations relative to property losses, guest and employee accidents and illnesses, and crimes against the hotel, checking packages and documenting all deliveries, patrolling the area to insure they are secure and free of unauthorized persons and disturbances, providing escorts to persons carrying money, or other requests, issuing and inventorying pagers, radio equipment and keys on a daily basis, if applicable, conducting basic First Aid training, and performing other duties as assigned by management. Qualifications include a high school diploma or equivalent and/or experience in a hotel or a related field required, at least one year of progressive experience in a hotel or related field preferred, previous supervisory responsibility preferred, demonstrated knowledge of OSHA regulations/procedures, efficient supervisory skills, demonstrated proficiency in managing and motivating subordinates, excellent written and oral communication skills, basic competence in subordinates' duties and tasks, strong organizational, problem-solving, and analytical skills, ability to manage priorities and workflow, versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm, proficiency in Microsoft Office, MS Shift & Visionline Key System, proven leadership and business acumen skills, proven ability to handle multiple projects and meet deadlines, strong interpersonal skills, ability to deal effectively with a diversity of individuals at all organizational levels, good judgement with the ability to make timely and sound decisions, bilingual skills a plus, professional appearance and demeanor, demonstrated competence in reacting to and handling emergencies, knowledge, understanding, compliance of policies, procedures, job descriptions, daily memorandums, chemical labels and other instructions, and ability to effectively communicate with people at all levels and from various backgrounds. We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. Benefits include medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance, 401(k) Retirement Plan with employer matching contributions, paid holidays, paid vacation, paid sick leave, employee assistance program (EAP), educational opportunities / tuition reimbursement, paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law.
