Estimator Estimators meet with guests to identify, and document needed body repair work, as well as develop estimates and prepare repair orders.
Core Responsibilities:- Greet and educate guests on the repair process
- Complete vehicle examination with guests to ascertain body damage and required work
- Take detailed photos of damage; send to insurance if applicable
- Determine feasibility of repair vs. replacement of parts
- Estimate cost of replacement parts and labor to restore vehicle to pre-accident condition
- Prepare and explain itemized estimate to guest; address questions and/or concerns
- Partner with outside insurance adjusters to review damage estimates and update approvals
- Update customers throughout the repair process on vehicle status
- Maintain body shop records through documentation of repair and replacement actions
- Finalize repair orders; reconcile insurance approval with accounting
- Other duties and responsibilities as assigned
Job Requirements:- High school diploma or equivalent required (technical degree preferred)
- Previous collision or automotive experience preferred
- Strong communication and interpersonal skills
- Intermediate math and computer skills
- Excellent time management and organizational skills
- Valid state drivers license & ability to be insured through RMC liability insurance required
- Physical Demands
- Must be able to remain in stationary position 80%Frequently works in outdoor weather conditions
- Universal Responsibilities
- Adhere to the Rochester Motor Cars mission, vision and values in all situations.
- Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.1. Customer Enthusiasm2. Employee Satisfaction3. Financial Performance4. Market Effectiveness5. Ongoing Improvement
- Grow people, make friends and do good.
- Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements.
- About Rochester Motor CarsAt Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers and employees expectations and maintain their loyalty for a lifetime.
- Competitive compensation and benefits including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.
- Job description subject to change at managements discretion.
