Job Description:
The Technical Capability & Pricing Analyst is responsible for managing the end-to-end pricing and technical capability assessment process for customer requests involving calibration, metrology, and related precision measurement services. This role translates customer instrument lists and technical requirements into accurate, service-focused, and margin-effective quotations while ensuring alignment with Client's operational capabilities, quality standards, and service offerings. The position serves as a critical link between Sales, Operations, Laboratory Management, Quality and Technical Experts. Client's ideal candidate: Combines the technical knowledge of an experienced calibration professional with the analytical and commercial skills of a pricing analyst. This individual understands both how calibration work is performed and how it should be scoped, priced, and delivered profitably across a large multi-site organization.
Key Responsibilities:
Review customer requirements and equipment lists to determine calibration capability and service feasibility.
Identify appropriate laboratories, technical resources, and service locations across the Client's network.
Develop accurate and profitable pricing models and quotations.
Evaluate labor requirements, technical complexity, turnaround expectations, and onsite service needs.
Collect, organize, cleanse, and analyze data from technical databases and operational systems.
Maintain capability databases and support continuous process improvement.
Ensure alignment with ISO/IEC 17025 requirements and applicable quality standards.
Partner with Sales, Operations, Quality and Technical Leadership to support customer opportunities and business growth.
Requirements:
3-5+ years of experience in calibration services, metrology, technical operations, industrial instrumentation, engineering support, or technical estimating.
Bachelor's degree in Engineering, Business, Operations, Data Analytics, Physical Sciences, or related field, or equivalent experience.
Experience interpreting technical specifications and instrumentation requirements.
Advanced Microsoft Excel skills including Pivot Tables, XLOOKUP/VLOOKUP, and data analysis.
Preferred Qualifications:- Experience working in an ISO/IEC 17025 accredited environment.
- Calibration laboratory experience.
- Experience supporting onsite calibration services.
- Power Query experience.
- Experience with ERP, CRM, quoting, or calibration management software.
- Previous laboratory management, technical management, or lead technician experience.
- Technical Knowledge:
- Dimensional calibration
- Pressure calibration
- Temperature calibrationDC/LF Electrical calibrationRF / uW calibration
- Process instrumentation
- Metrology principles
- Calibration uncertainty concepts
- Test Uncertainty Ratios (TUR)ISO/IEC 17025 requirements
Critical Competencies:- Technical aptitude and analytical thinking
- Commercial awareness and margin analysis
- Customer-focused decision making
- Strong attention to detail
- Excellent communication and collaboration skills
- Problem-solving and critical-thinking abilities
