Job Description: Auto Damage Estimator
Position Summary:
We are seeking a knowledgeable and customer-focused Auto Damage Estimator to join our collision repair team. This role is responsible for accurately assessing vehicle damage, writing detailed repair estimates, and guiding customers and insurance partners through the repair process from start to finish.
Key Responsibilities:- Inspect vehicles and assess damage to determine repair needs
- Prepare accurate and thorough repair estimates using industry software
- Communicate with insurance companies to obtain approvals and supplements
- Explain repair processes, timelines, and costs to customers
- Monitor repair progress and update customers throughout the process
- Identify additional damage and write supplements as needed
- Coordinate with technicians and parts department to ensure efficient workflow
- Ensure all repairs meet quality and safety standards
- Maintain proper documentation and adhere to company procedures
Qualifications:- 2+ years of experience as an auto damage estimator or in collision repair
- Proficiency in estimating systems such as CCC ONE, Mitchell, or Audatex
- Strong understanding of vehicle repair processes and parts
- Experience working with insurance companies and DRP programs
- Valid driver's license
- Spanish speaking is a plus!
- Skills & Attributes:
- Strong attention to detail and accuracy
- Excellent customer service and communication skills
- Ability to multitask in a fast-paced environment
- Strong negotiation and problem-solving skills
- Team-oriented with a positive attitude
About Us:
Collision Care Xpress knows that automotive repair isn't just about fixing cars. Our customers need someone they can trust, who will have their car ready on time, and who will take care of them until they get back behind the wheel. We know that the service we provide to them is the most important step in what we do. Our full-service collision center consist modern facilities and contains the latest auto body repair and auto paint technology. As a body shop, we specialize in all types of vehicle repairs including but not limited to cars and trucks. We also hold over 2 dozen OEM Certifications and have great outstanding relaionships with our fleet partners & insurance companies.
