District Centrex Operator-Receptionist Under direction of the Assistant Superintendent/designee-Human Resources, operate a telephone Centrex switchboard, receiving and transferring incoming District calls; act as District receptionist; prepare and provide application packets to candidates for employment; and perform routine clerical duties, including computer verification of employment. Representative duties include: Operate the District Centrex telephone system in receiving and placing telephone calls; make station connections; take and transmit messages. Greet and direct District visitors; provide routine information in response to inquiries. Prepare and provide application packets to candidates for employment. Sort and distribute incoming mail; perform clerical duties such as filing, typing, preparing forms, assembling and distributing materials as assigned and as time allows. Knowledge and abilities include: Operation of a switchboard. Modern office practices, procedures and equipment including computer equipment. Oral and written communications skills. Telephone techniques and etiquette. Understanding instructions and questions and providing information in an understandable manner. Speaking clearly and distinctly. Dealing tactfully and courteously with the public. Operating a Centrex switchboard. Making simple arithmetic calculations. Working cooperatively with others. Understanding and following oral and written directions. Typing at 40 words per minute. Working independently with little direction. Communicating both orally and in writing in English and Spanish. Establishing and maintaining effective working relationships with others. Performing the essential functions of the job.
Education and experience:
Any combination equivalent to graduation from high school and one year of general office experience including the operation of a switchboard.
Working conditions include:
District lobby environment.
Constant interruptions.
Hearing and speaking accurately to exchange information in person or on the telephone.
Seeing to read a variety of materials.
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard and switchboard.
Lifting or moving objects, normally not exceeding twenty (20) pounds.
Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job.
