Call Center Representative Customer Service Professional who handles incoming and/or outgoing calls. Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Additional assignments may be necessary. Extensive phone experience and computer literacy are required. Responsible for scheduling appointments and making reminder calls. Book and reschedule clinic appointments. Answer customer inquiries regarding their appointments. Must answer phones, utilize in-house systems, and make announcements as needed. Other assignments as necessary. This position requires intermediate to advanced skills in Microsoft Office applications including Word, Excel, and Outlook.
Experience:
1 year of Call Center and Payroll Timekeeping experience in a call center environment required. We offer competitive benefits, including: Medical, dental & vision insurance Free and unlimited continuing education units (CEUs)24/7 dedicated Care Line and clinical liaison support Personalized career consultant and "single point of contact" service
Industry?
leading pay rates, loyalty rewards & referral bonuses Free tax return assistance for travelers 401(k) Retirement PlanHealth Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Health reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. Cynet Health is a Joint Commission-accredited, Minority-Owned healthcare staffing agency headquartered in Sterling, Virginia, proudly serving healthcare facilities across the United States since its founding in 2010. As one of the nation's largest and fastest?growing healthcare staffing firms in the nation, we staff thousands of nursing, allied health, locum tenens, pharmacy, therapy, direct?hire, and non?clinical professionals across hospitals, clinics, long?term care facilities, labs and more. We're one of the most decorated staffing agencies in America-ranked a Top Travel Nursing Company by BluePipes, recognized among the fastest?growing and most diverse staffing firms by Inc. 5000, Staffing Industry, WBJ and USPAACC-and remain deeply committed to excellence, inclusion, and community impact. Job Board Disclaimer By applying for jobs on this website, you consent to receive daily messages from CYNET about assignments that match your profile. Email or text "HELP" for more info, or "STOP" to unsubscribe. Your mobile info will not be shared with third parties for marketing. Standard messaging and data rates may apply.
