Business Analyst – Airline Operations (Load Planning, Aerodata, Crew Pay) We are looking for deep domain Business Analysts with strong experience in airline operations, specifically in Load Planning, Takeoff Performance (Aerodata), and/or Crew Pay systems. The BA will work closely with business stakeholders, product owners, and technical teams to translate complex operational rules into clear requirements and user stories.
Key Responsibilities:
Engage with airline operations, flight ops, and crew management stakeholders to elicit, document, and prioritize requirements
Analyze and document business processes, rules, and edge cases for:
- Aircraft Load Planning & Weight and Balance
- Takeoff Performance and Aerodata-related calculations/workflows
- Crew Pay rules (pay codes, premiums, duty-day rules, overtime, allowances, etc.)Write clear BRDs, FRDs, user stories, and acceptance criteria
- Partner with developers and QA to ensure requirements are understood, testable, and traceable
- Support UAT, defect triage, and production validation from a business/functional standpoint
- Create and maintain process flows, data mappings, and configuration documents
Required Skills & Experience:
8+ years as a Business Analyst in airline/aviation domain
Hands-on experience with at least one of:
- Load Planning / Weight & Balance systems
- Takeoff Performance / Aerodata
- Crew Management / Crew Pay systems
- Strong experience writing user stories, use cases, and acceptance criteria
- Ability to work with both business users and technical teams (dev/QA)
- Excellent communication and stakeholder management skills
Nice to Have:- Experience working with AWS-based or modern microservices environments
- Prior involvement in large airline transformation/migration projects
- Knowledge of tools like JIRA, Confluence, ALM
