Project/Program Manager:

Contract Type: W2 Location: Arlington, VA (#LI-Onsite)

Duration: 6 Months (possible extension)

Pay Range: $95 - $100 per hour Job Summary We are seeking an experienced Project/Program Manager to support the expansion of an innovative drone delivery service into new communities. This role combines aviation or drone industry knowledge, public policy, community engagement, and hands-on event management. You will lead community-facing engagements, explain the drone delivery service to local audiences, answer questions, gather customer feedback, and collaborate with internal teams to improve the overall customer and community experience.

Responsibilities: Plan and execute community engagement events, public affairs programs, stakeholder visits, and other high-visibility initiatives. Engage with community members, explain drone delivery operations, address questions, and communicate information clearly to nontechnical audiences. Quickly learn technical information related to drone delivery and translate it into accessible, easy-to-understand explanations. Coordinate vendors, event logistics, staffing, schedules, and cross-functional resources to ensure successful execution. Build relationships with community stakeholders, public policy representatives, and internal business teams. Collect, document, and regularly communicate customer and community feedback to internal teams to support service improvements. Develop project plans, establish processes, manage deliverables, and resolve issues in a dynamic environment. Manage multiple priorities, respond to ad hoc requests, and deliver high-quality results across community engagement initiatives.

Required Qualifications: Bachelor's degree. At least 7 years of relevant professional experience in project/program management, event execution, public affairs, community engagement, or related fields, including relevant aviation-related experience. Direct experience in aviation, drones, or FAA-related work. Experience organizing large-scale events, community engagement programs, or external stakeholder engagements. Strong public speaking, presentation, communication, and relationship-building skills. Ability to learn technical concepts quickly and explain them to diverse audiences. Experience gathering stakeholder or customer feedback and communicating actionable insights to business teams. Strong organizational skills, attention to detail, and the ability to work independently in ambiguous situations.