Patient Transport Supervisor Under the direction of the Manager, responsible for supervising the Patient Transport Department. Manages the courtesy coach program. Compensation Pay Range: $42,500.00 - $59,500.00
Essential Functions:- Manages and is responsible for the Patient Transport and Courtesy Coach Program.
- Selects, orients/trains, schedule and assigns staff. Monitors and supervises staff. Manages human resources to assure quality services and to promote positive employee relations.
- Inspects and maintains equipment for safety in compliance with established standards and guidelines.
- Is responsible for department's operational excellence; assures department delivers quality services in accordance with applicable policies, procedures and professional standards.
- Is responsible for the fiscal management of department; assures proper utilization of organization's financial resources.
- Effectively communicates departmental, organization and industry information to staff.
- Utilizes Press Ganey information as a method to enhance patient satisfaction, improve service standards and as a training tool.
- Safety Awareness Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment.
- Attains all agreed to goals and objectives within specified time frames, as part of the organization's overall mission.
- Non-Essential Functions:
- Other duties as required.
- Responsible for ensuring Hospital and interdepartmental policy compliance.
- Performs work of equal skill and responsibility as directed. May also perform work of a higher level in preparation for increased responsibility and may be requested to do work of a lesser responsibility when the work load so requires.
- Completes all assignments within the designated time frames as requested by Manager.
Job Requirements
Minimum Education:
Preferred: High school graduate preferred.
Minimum Work Experience: Minimum five (5) years' supervisory experience in support services operations required.
Required Licenses / Registrations: MA DRIVERS - Massachusetts Drivers License.
Required additional Knowledge and Abilities: Excellent interpersonal skills and have basic computer knowledge is highly desired.
