Junior IT Administrator (IAM)

Key Responsibilities: Provision and de-provision service principal names (SPNs) in Microsoft Entra in accordance with established standards and approval workflows. Create and administer Enterprise Applications, including configuration of sign-on settings, ownership assignment, and user/group assignment. Evaluate and assign API permissions, ensuring requested permissions are scoped to the minimum required and routed for appropriate approval when privileged. Coordinate with the secrets management team to track and complete client secret and certificate renewals in advance of expiration to prevent service outages. Review new application requests against IAM best practices and provide findings to governance boards prior to purchase or integration decisions. Evaluate the IAM components and integration requirements of proposed applications, documenting dependencies and gaps. Field IAM consultation requests and provide analytical information regarding Entra, Active Directory, and AD-LDS components. Troubleshoot and remediate Active Directory account repeat lockout events, identifying and reporting the source of the lockouts. Troubleshoot authentication failures for both human and non-human identities across Active Directory, AD-LDS, and Entra. Troubleshoot and resolve end-user incidents involving security keys, passwordless authentication, and password management tools. Required

Education: Associate degree in Information Technology, Computer Science, or a related field, or the equivalent combination of education, training, and experience.

Experience: One to five years of experience in IT operations, service desk, systems administration, or a directly related technical support function.

Technical Skills: Working knowledge of Active Directory fundamentals, including users, groups, computers, organizational units, and authentication basics. Foundational understanding of authentication and authorization concepts, including single sign-on, multifactor authentication, and least privilege. Familiarity with the Microsoft Entra admin center and basic administration of users, groups, and applications. Preferred