Retail Installation & Merchandising Specialist2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP.In this role, you'll work independently, meet deadlines, and use mobile applications and technology to review, schedule, and complete assignments at different retail venues within 90 miles. Strong communication and organizational skills are essential, as you manage your schedule to complete work within established timelines, build store-level relationships, and ensure top-quality execution on every project.
Key Responsibilities:- Install, assemble, and update retail fixtures, shelving, endcaps, and displays
- Complete retail resets, store build-outs, remodels, and display repairs
- Follow planograms (POGs), schematics, and client-specific merchandising directives with accuracy
- Install and service TVs, interactive displays, kiosks, and other retail display equipment
- Update operating systems and software on display devices
- Install and replace graphics, pricing cards, SD cards, and other marketing materials
- Troubleshoot and resolve hardware and display issues to ensure equipment is functioning properly
- Capture and upload photos to document completed work using a mobile device
- Maintain a clean, organized, and safe work area while representing the client professionally
Requirements:- Comfortable using hand tools and technology
- Valid driver's license, current auto insurance, and a reliable personal vehicle
- Ability and willingness to climb ladders up to 10 feet
- Ability to safely lift and carry up to 60 lbs
- Ability to kneel, walk, crouch, bend, reach overhead, and perform repetitive physical tasks throughout the day
- Willingness to travel up to 90 miles from your residence in any direction to complete service assignments
- Must provide and use the following tools: Phillips head & flat head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, 256G USB (USB-A / C adapter)
- Smartphone with a current operating system and active data plan. Must be comfortable downloading mobile apps, following digital work instructions, and uploading photos to document completed assignments
Qualifications:- Must be 18 or older (due to insurance requirements)
- Must be authorized to work in the United States
- Flexible availability Monday through Friday
- Weekend and holiday availability as needed
- Early morning and late-night availability as needed
- Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
- Climb a ladder up to 10 feet in height
- Safely lift and carry up to 60lbs
- Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead
- Ability to adjust to the ever-changing variety of tasks and work environments
- Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates
- Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet
- A high school diploma or equivalent is typically required
- Previous retail or merchandising experience is beneficial but not mandatory
- Must own an Android or Apple mobile device to upload photos and data
- Must be able to successfully navigate various communication platforms and applications independently
- Must complete all training assignments and tasks within a designated time frame
- Agents are expected to be able to work collaboratively and autonomously
- Must have reliable transportation
- Valid driver's license and proof of insurance
- Willingness and ability to travel up to 90 miles from home per assignment/shift/daily
- Superior leadership skills and strong professional communication and presentation skills
- Ability to make sound decisions, show good judgment and problem-solve effectively
- Capable of working autonomously with excellent time management and reporting skills
- What You Can Expect From 2020 Companies:
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees.
Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
