Remote Customer Service Supervisor - Lead a Small Team

pavagoNew York, NYMid L4

First-Line Supervisors of Personal Service Workers Personal Service Managers, All Other First-Line Supervisors of Office and Administrative Support Workers

Telemarketing Bureaus and Other Contact Centers Custom Computer Programming Services All Other Personal Services

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Pavago is seeking a Customer Service Supervisor to own the customer experience end-to-end and lead a small team remotely. You will collaborate with the Co-Founder and Strategy & Operations Associate to manage day-to-day operations, including calls, emails, quotes, shipping, and post-sale follow-up. This role offers high autonomy in a startup-like environment, with multi-hat responsibilities, ongoing process improvements, and growth opportunities.

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Level

Mid L4

Location

New York, NY

Occupation

First-Line Supervisors of Personal Service Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

3 days ago

APPLY NOW