Job Description:
Rí Rá (roughly translated as “Good Fun”) has been a labor of love for Ciaran Sheehan and David Kelly, two childhood friends from Ireland, since they emigrated to the USA in the 1990’s. The duo’s mission was to create a gathering place like those pubs that they knew so well from their hometowns in Ireland. Such a place would have authentic Irish interiors, would be welcoming to all and would act as a “social hub” for the local community; a “Real Irish Local”. Rí Rá in Uptown Charlotte, NC, encompasses a fantastic, 2-storey, community oriented pub & restaurant, an outdoor deck, as well as two other brands (the Rí Rá Sandwich Shop and Uptown Coffee Co.)! We want people who support our Mission (to “Create Experiences That People Love”) and want to have fun in achieving it!
Who You Are:- You enjoy interacting and connecting with guests
- You take pride in your position and in the quality of service and hospitality that you provide
- You are a “Team Player”, considerate to the experience of all guests, as well as the experience of your fellow employees
- You have strong communication skills, as well as the ability to multi-task
- You understand “Genuine” hospitality
- You ideally have experience in a high-volume, full-service restaurant setting
What You Will be Doing:- Greeting guests on arrival with a warm and friendly welcome
- Managing the Reservation System and floor / seating charts
- Accurately quoting wait times and escorts guests to designated table
- Following up with guest requests, either directly or via the assigned Bartender / Server
- Assisting Servers and Bartenders in maintenance and cleaning of service utensils and service equipment as required
- Bussing tables (clearing plates, cups, glassware and condiments etc.)Resetting tables to standard
- Answering incoming phone calls in a professional and courteous manner, providing requested information as able
- Accommodating and processing “To Go” orders, merchandize orders and / or door cover as required
- Ensuring that the Host Stand (and all other assigned relevant areas) is maintained in an organized, clean and sanitary manner
- Ensuring that all set-up and break-down tasks are completed to standard
- Interacting with guests
- Having fun!
What You Will Get:- A competitive hourly base package
- Schedule flexibility
- Opportunities for career growth
Buzz Hospitality is a small but growing multi-concept hospitality company with brands in both the USA and Ireland. Our brands include Rí Rá Irish Pub, Keagan’s Irish Pub and Wilson County Barbecue. We are locally driven, whilst staying true to our roots. We want people who support our Mission, which is to “Create Experiences That People Love”. We want the people in our Team to grow with us and have the career path of their dreams, so drive & ambition is a must for us!
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