Public Safety Systems Specialist

Hiring Process: Letter Background WaiverThose forms will need to be completed, signed and notarized (where applicable), and then uploaded/attached with the application. Please do not submit other documents (including resumes, cover letters, transcripts, DD214s, etc). To submit the forms after your application has been submitted, send forms to this email address lpdrecruiter@leandertx.gov. All forms need to be completed and submitted prior to the closing date. Once you have submitted all required forms, you will be sent an invitation link to create an account with Guardian Alliance; Complete the online personal history statement via the Guardian Alliance platform. You cannot proceed in the process without completing and submitting your personal history statement. A preliminary basic background check will be conducted and you will be notified if selected to continue in the process. Essential Duties & Required Qualifications

Duties and Responsibilities: Administers assigned police department software and public safety systems, including RMS, Standards, Guardian Tracking, electronic warning and citation systems, PowerDMS, and other assigned platforms. Performs routine user administration, permissions management, account setup and removal, pick list maintenance, configuration changes, and other approved system administration tasks. Performs daily system support and troubleshooting. Receives and documents user issues, identifies likely causes, resolves problems within assigned authority, coordinates with City Information Technology when appropriate, and escalates significant or recurring issues to the manager or vendor. Coordinates monthly and periodic software release activities for assigned systems, including review of release information, testing, documentation of impacts, communication with users, and implementation of approved changes. Supports implementation of new software, integrations, modules, workflows, and technology projects. Performs testing, documents results, assists with user acceptance, and helps prepare systems for production use. Collects, validates, extracts, and organizes data from department systems for recurring reports, management requests, accreditation needs, grant applications, audits, strategic planning, and analysis projects. Creates and maintains recurring reports, queries, dashboards, maps, charts, and data products using Power BI, Crystal Reports, ArcGIS, or similar tools as assigned. Maintains system documentation, technical procedures, configuration records, user guides, testing records, vendor support information, and continuity materials for assigned systems. Assists with policy administration by maintaining approved policy documents inclusive of CALEA Standards in the department policy management system, routing drafts and revisions through established workflows, tracking acknowledgments, and publishing approved changes. Provides technical or system related information for policy drafts when requested. Supports grant development by gathering technical specifications, system information, quotes, data, performance measures, and other supporting material requested by the manager for grant applications and required reporting. Researches software features, system options, vendor solutions, and technical alternatives and provides findings and recommendations to the manager. Assists with department audits, accreditation analysis, administrative reviews, and the release of training on PowerDMS, and operational reviews by producing requested system records, reports, access information, and supporting data. Provides user support and training for assigned systems and develops practical instructions that help employees use public safety technology accurately and efficiently. Performs other duties as assigned.

Physical Demands & Additional Information: Physical Demands While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. Job offer and continuation of employment with the City of Leander is contingent upon: Proof of education, certification(s) and experience as listed on the employment application based on the job posting requirements. Satisfactory results from a pre-employment criminal history background and driving record check. Legal authorization to work in the United States without sponsorship. Compliance with the Selective Service Registration for male US citizens and immigrants, who are ages 18-25.The City of Leander participates in E-Verify! Information from each new employee's Form I-9 will be provided to the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) to confirm work authorization. The City of Leander is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information in employment. Applicants should communicate requests for disability-related accommodations during the application process to our Human Resources Department at hr@leandertx.gov or 512-528-2708. Deaf and hard of hearing applicants