Human Services Specialist

Primary Responsibilities: Train and consult with service providers, families and others regarding the use of Therap Services software. Provide support and guidance to service professionals across our customer base that utilize Therap Services software. Guide customers on utilization of the software using live customer support, webinars and workshops. Communicate customer feedback to respective teams to help design and improve system and training materials.

Qualifications: Experience working in the human service field is required. Experience using Therap Services applications is required. Interest in developmental disabilities, teaching, public speaking and presenting. Adapts quickly to customer needs to deliver a human and consultative support experience for our customers. Strong communication and interpersonal skills. Ability to problem solve and meet challenges head on with creative solutions. Proficient in the use of Google Workspace.