Parts Support Specialist

Responsibilities: Parts Receiving – Inspect, verify, and process incoming parts shipments against purchase orders, noting discrepancies and coordinating resolution with vendors or procurement staff. Inventory Management – Maintain accurate inventory levels in the parts management system, conducting regular cycle counts and physical audits to ensure system accuracy. Parts Identification & Sourcing – Use parts manuals, electronic catalogs, and schematics to identify correct chassis components; assist technicians and assembly teams with part lookups and substitutions. Parts Distribution – Pull, stage, and deliver parts to technicians, assembly lines, and work orders in a timely manner to minimize downtime and keep production on schedule. Storage & Organization – Maintain a clean, organized, and properly labeled parts room; ensure components are stored safely and in accordance with facility and manufacturer guidelines. Returns & Warranty Processing – Process returned, defective, or warranty parts and coordinate with vendors for credits, replacements, or repair authorizations. Purchase Order Support – Assist in generating purchase order requests for replenishment of stock items and tracking open orders through receipt. Cross-Functional Collaboration – Work closely with assembly technicians, maintenance, and operations teams to anticipate parts needs and proactively communicate availability or delays. Safety & Compliance – Follow all facility safety protocols, including proper handling of heavy components, hazardous materials labeling, and PPE requirements. Recordkeeping – Maintain accurate documentation of parts transactions, receipts, and inventory adjustments; generate reports as requested by management.