Loaner/Rental Representative We are looking for a Loaner/Rental Representative to join our Hyundai service team!
Responsibilities:- State-of-the-art facility with the latest technology and amenities to foster a professional work environment
- Manage the Loaner/Rental fleet inventory
- Ensure clients experience is pleasant by promptly providing them alternate transportation in a professional and courteous manner.
- Manage Valet Program to ensure customers are receiving premium transportation experience
Manage support personnel including Mobility Associates, Valets and Clean up StaffOpen and close rental agreements via TSD rental -Obtaining legal documentation, Verifying insurance coverage, and ensuring rental has all legal documentation compliance such as motor vehicle registrations and tags, insurance, contract content, etc.
Conduct cleanliness and damage inspection before and after each rental transaction
Interior wipe downs of rental vehicles
Run daily reports to determine overdue rentals
Review and analyze management reports and implement action plans as needed
Excellent communication, organizational and follow up skills needed
Proficiency with computers and technology, Microsoft Office, Web, Email, Phone Skills a must
Performs other duties as assigned
Requirements:- Outstanding communication skills in both verbal and written
- Excellent customer satisfaction skills
- Professional appearance and work ethic
- Automotive experience a PLUSSelf-starter and self-motivator
- Ability to multi-task independently
- Great attitude with high-energy
- Ability to work cooperatively with Sales, Service and Parts Personnel.
- Valid drivers license with a clean driving record.
- Service or hospitality industry experience a PLUSBilingual a PLUSHigh school diploma or equivalent
Benefits:- 401KPaid Vacation
- Sick TimeHealth and Dental Insurance
- Life Insurance
- Short and Long term disability
